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HEINEKEN Global Shared Services
HEINEKEN Global Shared Services
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
SHARP-X RtR Business Solution Expert
SHARP-X RtR Business Solution Expert

In HEINEKEN Kraków (HEINEKEN Global Shared Services) our success absolutely depends on the great people who work with us. We are looking for Finance & Accounting professionals, ready to „WOW” the world by expertise, passion and pride to be green. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Support functions.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Krakow is the most Vibrant Workplace – Poland in the Central and Eastern Europe Business Services Awards 2020!

Are you passionate about supporting the effective design, testing and deployment of the future end-to-end solution for processes in Europe?

You are part of the SHARP-X transformation program, a major initiative shaping the future of Finance in HEINEKEN and more specifically within our European Region. In SHARP-X we drive transformation in the transactional finance area. We improve performance in the collaboration between Operating Companies, HGSS (HEINEKEN Global Shared Services) and the Global Functions. In doing so we enable the wider European agenda on standardisation of processes, standardization of processes, driving the digital agenda and ensuring we remain competitive and maintain our right to win in the market. The scope of the change is large: multiple programs and projects with a different complexity and in different stages of maturity.

As Ambassador of SHARP-X Program, you have an important role in driving change initiatives and delivering our key messages across the different programs and projects within SHARP-X, while enjoying the dynamics of working within the triangle of Operating Companies, Head Office and HGSS. You are based in Krakow and are part of a team with multiple nationalities.

Your responsibilities would include:

As Business Solution Expert you have an important role to ensure that the designed solution is fit for purpose and that design is reflecting the requirements of global finance standards and Europe 2.0 strategic outcomes.

As Business Solution expert, you will be responsible to:

  • Organise and execute test sprints involving a range of program and business/functional stakeholders to develop the solution
  • Document the agreed design for in-scope processes using agreed program templates (capturing processes, system configuration, data, controls, KPIs and the future split of roles and responsibilities required to run the new processes)
  • Design and document the system requirements with support from dedicated SAP technical analysts (both on SAP Central Finance and any supporting applications required)
  • Develop the test scripts to prove the design; support OpCos and HGSS in the testing phase; create validation templates; validate the testing related steps and provide explanations needed for the final sign off; identify, analyse, address issues and support with solution
  • Design the supporting data standards to operate the new systems and processes within the process area for the role
  • Design and deliver training, overseeing development of Standard Operating Procedures and supporting other transition tasks as required
  • Build relationships with OpCos and HGSS to create engagement, improve the design and transfer understanding and ownership of the solution to the ultimate user base
  • Support Global Process Owners in implementing best practices and acting as first line of defence for global standard process design topics
  • Be a first point of contact for OpCo, HGSS and other stakeholders for financial data replication and quality topics
  • Provide input for standard process design for all relevant elements, i.e. Processes, Policies & Procedures, Master Data, (Risks and) Controls, Solutions, Organisational Structures and KPIs/PPIs
  • Contribute to the creation of policies, procedures and guidelines in close cooperation with the Design Leads, Global Process Owners and HGSS Process Managers
  • Develop training materials
  • Give training to SME’s and end users
  • Engage actively with OpCos, HGSS, Global Functions and the GPO organization to ensure high quality stakeholder relationships, understand stakeholder requirements and manage expectations to drive optimal E2E processes
  • Propose process improvement initiatives as an output from new design and standardization
  • Ensure that the process designs, policies & procedures and operating principles are embedded in the relevant common business solutions
  • Assist in performing ‘AS IS’ analysis during Solution Identification (SOL-ID) phase and collect required information for the Change Impact analysis; facilitate impact analysis and resolution
  • Assist in successful closing of the gaps between “as is” and “to be” situation
  • Intervene and escalate to the relevant stakeholders in case of deviations from plan
  • Support in defining S/4 HANA configuration settings for process designed under SHARP-X

As Senior:

  • Support recruitment and on-boarding of new team members
  • First point of contact in terms of escalations and complex issues
  • Support short-term and long-term planning activities
  • Be able to drive more complex topic independently
  • Lead ‘AS IS’ process analysis during Solution Identification (SOL-ID) phase and collect required information for the Change Impact analysis; facilitate impact analysis and resolution. Comprehensively capture and model the output
  • Lead successful closing of the process related gaps between “as is” and “to be” situation

You are a good Candidate if:

In order to be successful we expect you to:

  • Have worked with diverse teams within a multi-national operating environment
  • Have 3+ years of experience in the design or operation of finance processes
  • Have experience – or exposure to – process improvement techniques
  • Have experience of working with or implementing finance technologies such as SAP
  • Appetite and aptitude to learn
  • Demonstrate exceptional active listening communication and presentation skills, able to bring the message across to different audiences, and have experience with digital media and platforms
  • knowledge and experience with process modelling
  • Show flexibility, proactivity and be an energetic team player
  • Understand of the business areas that HEINEKEN operates in
  • Have the ability to constructively contribute to the decision making process
  • Be fluent in English

Events and benefits:
Private Medical
Sodexo card
Life insurance
Referral program
Local and global
job opportunities
ACCA Approved
Events and benefits:
  • Private Medical Healthcare
  • Performance bonus
  • Sodexo card
  • Life insurance
  • Referral program
  • Development opportunities
  • Local and global job opportunities within HEINEKEN
  • ACCA Approved Employer

This job is no longer available

Recruitment process for this position has ended.

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locationGdańsk, Kraków


  • iconFinance & Accounting
  • iconEnglish
  • iconKraków, małopolskie

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