Responsibilities

Client&Campaign Management

1. Drive education on product, company updates and share company best practices as relevant to client or agencies' business;
2. Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results;
3. Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
4. Share marketplace feedback and guide our advertising strategy;
5. Support and work with the sales team on pre-sale research and pitch;
6. Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
7. Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
8. Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team.

Product and go-to-market strategy

1. Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback;
2. Share marketplace feedback and guide our advertising strategy.

Qualifications

1. At least 3-5 years of experience in account management/client services roles in digital marketing;
2. Experience in managing key accounts in mobile gaming/utility apps/e-commerce industries;
3. Experience managing performance advertisers with a deep understanding of their challenges;
4. Ability to analyze data and identify insights to assess campaign performance;
5. Proactive attitude with excellent data analytical skills in excel, SQL is a plus;
6. Proficient in English and Polish, Chinese is a big plus.