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Arrow Electronics
Arrow Electronics
location iconLocations: Gdańsk
level iconLevel: specialist
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
Account Management Associate (Germany, Netherlands, Sweden, Denmark)

Job Description:

EMEA Education Service Team is built of 15 specialists including Sales Specialist and Service Coordinators. The team and manager are based in Gdansk and they’re looking for new individual to join them. The atmosphere in this cameral team is inspiring, friendly and supportive.

What You Will Be Doing at Arrow?

  • Build an effective communication & relation with customers
  • Qualify and respond to inbound lead inquiries
  • Outbound dialing to qualify contact information and set follow-up communication
  • Quotation/order making and processing
  • Respond to and assist with requests to the support team
  • Coordinate with sales team in managing account activities and processes
  • Analyse and resolve client queries in accurate and timely manner
  • Maintain positive working relationship with clients for business growth
  • Develop account management plan to meet business objectives
  • Provide excellent customer service to ensure customer satisfaction
  • Execute and manage assigned work within allotted timeline and budget

What Are We Looking For?

  • Previous sales and prospecting experience
  • English on minimum C1 level
  • German or Dutch or Swedish or Danish on minimum C1 level
  • Customer service excellence (customer focus)
  • Strong verbal and written communication

The Skills That Will Help You to Succeed Even More:

  • Work experience in IT sales
  • Independent, self-motivated with a hardworking and proactive approach

What is in it For You?

  • Permanent contract with 3 months’ probation period
  • Base salary + bonus based on your achievements
  • Premium Private Medical Care program + Dental Care
  • MyBenefit System (MultiSport card, vouchers)
  • Dynamic environment with a friendly work atmosphere
  • Remote work options during pandemic time
  • Fully remote recruitment process
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.


  • iconCustomer Service, Sales
  • iconEnglish, German, Dutch, Swedish, Danish
  • iconGdańsk, pomorskie

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