Role Overview

Finance operations role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance processes and controls from a GBS centre as described in the standard operating procedures and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements.

Responsibilities

• Run cash allocation process accurately and timely
• Unapplied and unidentified customer payments handling
• Dispute management and drive to resolution
• Delivery of period end closing activities in line with the internal deadlines
• Performing other AR activities agreed with the client such as: refunds, direct debits, recharges, inter-company reconciliation, netting etc.
• Assure tasks are performed in compliance with accountancy, tax, local, legal rules and customer accounting standards
• Resolve system and transaction issues and queries
• Keep customer focused and follow formal rules of customer communication
• Communicate all relevant information and enquires to the appropriate teams
• Handle and follow-up all e-mail communication within set timelines

Experience

• Order to Cash - nice to have
• SAP - nice to have
• GetPaid - nice to have

Competencies

• Fluent English (written and spoken)
• Knowledge of any other European language will be an asset
• Excellent communication skills and ability to interact professionally and maintain good relationships both internally and externally

at Smith+Nephew we offer