At Infermedica we proudly develop state-of-the-art technology that supports patients and physicians in making the best clinical decisions. By interweaving medical and technical expertise our multi-disciplinary team creates AI-powered healthcare solutions that help and serve all key actors in the healthcare space: patients, primary care physicians, and health systems. We've established an extremely ambitious challenge - to create a platform that will help millions of people worldwide in diagnosing and treating primary care diseases.

Our solutions are driven by translations, which are crucial for our products to work properly. Users rely on these translations when they describe symptoms and when they receive potential diagnoses. Right now, we support over 20 languages, and we’re still adding new ones. We are looking for a passionate Translation Manager who will manage the end-to-end translation process by making sure all projects are delivered on time and in the best possible quality. You will be dealing with a variety of translation projects: marketing-, medical content-, application interfaces-related.

We are looking for someone who

• Is excited about our mission of improving primary care for every patient on the Planet
• Knowledge of English on at least B2 level (medical vocabulary)
• Has a degree in foreign languages or Translation Studies (or demonstrable equivalent knowledge and experience)
• Has proven track record of delivering translation-related high-quality project
• Has experience in translation project management
• Has commercial experience in team leadership
• Has excellent communication and writing skills
• Has excellent written and verbal communication skills in English
• Has excellent attention to detail
• Has highly-developed computer skills (G-suite, Crowdin)
• Has a can-do attitude
• Is comfortable in client-facing situations
• Thrives in a deadline-driven environment
• Is able to work under own initiative with a willingness to enhance translation process on different levels
• Embodies and shares our core values - support, quality, and transparency

It would be even better if you have:

• Knowledge of some other foreign languages
• Experience in medical translation

Your impact and responsibilities:

• Taking a lead role in the translation-related project management
• Day-to-day management of the external translators (recruiting, onboarding, translation accounts managing, work settlement, raises, and growth management, maintaining training materials, and onboarding guidelines)
• Defining workflow and best processes to maximize predictability of delivered translations and their quality (e.g. managing a calendar of upcoming releases for translators)
• Ensuring the translation procedures are completed in compliance with ISO quality standards
• Identifying new technology and procedures that may benefit the translation unit and managing the implementation of them
• Managing multiple translation projects simultaneously, liaising with both medical, marketing, product, customer success teams, and clients on current and forthcoming projects
• Coordinating translations both in Metabase (internal database for medical content management) and Crowdin (UI)
• Coordinating external translations provided by customers both in Metabase and Crowdin
• Actively gathering translation requirements from internal teams; participating in sync meetings
• Actively reviewing progress and quality of translations in various languages, including verifying compliance with internal guidelines (both manually and with automated checks) and making sure changes in English are correctly propagated to another language
• Reviewing and suggesting improvements in the translation processes, researching new tools, approaches, and Metabase translation module

Offer

We're committed to building an open and supportive environment where you can enjoy your work and develop your skills. In order to do that, we provide you with a neat package of benefits, including:

• Participation in one of the most exciting and rapidly developing projects in the field of AI and healthcare in Europe
• Work-life balance resulted in flexible working hours - we will come up with the most convenient schedule so you could reconcile all of your classes (weekly work cycles)
• ESOP (Employee Stock Ownership Plan) with a minimum of 60 hours per month
• Integration budget (intended for spending time with your team)
• MyBenefit cafeteria platform (allows to order MultiSport as one of the options)
• Lunch discounts
• Ability to work remotely
• Flexible forms of employment