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Amway Global Business Services
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
HR Business Systems Analyst | Cracow

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high quality products and innovative solutions in the categories nutrition, beauty and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States and operates in more than 100 countries generating revenue of 8.1 billion USD in 2020. Amway’s top selling brands are Nutrilite™ vitamin, mineral and dietary supplements, ARTISTRY™ skincare and color cosmetics and eSpring™ water treatment systems.
What you’ll do:
  • Be responsible for end-to-end HR processes and system administration according to agreed roles & responsibilities
  • Handle customer queries
  • Maintain data in HR systems and interpret it to ensure accurate and consistent employee information
  • Create and manage moderately complex reports on an ad-hoc and regular basis
  • Execute data audits for accuracy and consistency
  • Handle escalations for moderately complex employee queries
  • Independently develop solutions to a wide range of moderately complex problems and technical issues within HR systems
  • Proactively analyze HR systems and their operating processes and procedures, to identify inefficiencies and access opportunities for improvement
  • Cooperate with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
  • Collaborate with cross-functional stakeholders to implement and support a consistent employee experience through usage of HR Tools
  • Perform testing and deliver training to users during system changes and upgrades
  • Compile and update operating documentation and Knowledge Management articles for HR systems support
  • Play a focal point role of specific modules of HR Systems
  • Lead projects under the supervision
What you’ll need:
  • To feel comfortable working with systems
  • Min 2 years of working knowledge of HR tools e.g. SuccessFactors or SAP
  • Working knowledge of support systems e.g. ServiceNow is a benefit
  • Experience in delivering HR systems support is a benefit
  • Strong customer focus
  • Strong analytical skills and inquisitiveness
  • High level of attention to details and accuracy
  • Ability to solve problems and challenge status quo
  • Strong interpersonal and communication skills to achieve objectives through consulting and positive interaction with culturally diverse teams, external partners and clients
  • Good time management skills to manage your own time and meet tight deadlines even under time pressure
  • Strong organizational skills and ability to effectively prioritize tasks
  • Ability to collect, analyze and translate HR business needs into application functionalities and the other way round
  • Ability to work independently with the minimal supervision
  • Excellent written and oral communication in English
  • Very good knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Working knowledge of MS VBA is a benefit
What can you expect from us?
  • Online recruitment process
  • Home Office & Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform.
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment
  • Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconAnalytics & Reporting, Human Resources
  • iconKraków, małopolskie

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