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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Senior Control Analyst-Accounts Payable

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Purpose & accountabilities:

• Exercise due diligence in performing AP disbursement audit activities;
• Escalate items that interfere with the completion of the disbursement audit activities to the Delivery Team Manager;
• Perform the disbursement audit activities within set global and local performance metric targets;
• Perform follow-up on aged processed invoices in accordance with the standard procedure
• Understand and effectively operate applicable SOX and business controls;
• Identify process improvements within assigned task.
• Run required accounts reconciliation, enforce appropriate clearing and adjustments when needed
• Maintain and update account records with high level of accuracy
• Prepare KPIs/reports, analysis and presentations as required and drive for corrective actions
• Understand and account for Withholding Tax and VAT and CIT
• Ensure that all relevant Shell/SBO standards and guidelines are met
• Ensure compliance with Financial Control Framework, support documentation maintenance if needed
• Ability to work under pressure and time constraints
• Build Continues Improvement mindset and look for opportunities for simplification & automation within AP process
• Carry out other assignments requested by the supervisors
• Business Partnering - Communicate with internal and external stakeholders in an effective and efficient manner.
• Provide quality feedback
• Resolve and escalate issues timely and effectively
• Handle difficult cases with vendors, RtP/CP Ops and/or the operating units while maintaining good working relationship at all times


Processing FI and LIV invoices for EMEA region in the scope, including issue resolution.
Processing in following systems: SAP
Over 3000 invoices processed monthly within the Team
Review accuracy of invoice posting before Unblock/release of approved invoices; perform controls
Reject incorrect postings
Review and follow-up aged processed invoices
Communicate issues to Delivery Associate and various stakeholders
Mostly unautomated process with standardization opportunities

Job Knowledge, Skills & Experience:

• Min. 2 years of experience in accounting environment
• Master degree in economics, accounting or finance
• Good working knowledge of MS Word, MS Outlook
• Very good knowledge of MS Excel and analytical skills
• In-depth accounting knowledge English B2/C1 (other languages as required for job position specifics)
•Computer literate -knowledge in ERP applications and other Microsoft software is a plus
• Attention to details

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconFinance & Accounting, BPO/SSC
  • iconKraków, małopolskie

Company profile

  • About us
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