from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Digital and Social Media Strategy and Innovation

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Do you want to lead and be a key player in the team setting the global digital communication strategy for Shell?

The Digital & Social Media Centre of Excellence set the overall group strategy for all digital communications channels at Shell. From well-established platforms, such as Facebook and our websites, to emerging and cutting-edge voice and experiential platforms, this team partners with all the major and emerging platforms in digital & social media to push the boundaries of what is possible, and set the standards for Shell’s communications.

We are looking for experienced candidates in both the digital channel strategy and marketing technology and innovation areas of the team.

You will:

  • Set the strategy for key communications channels to deliver unparalleled customer experiences.
  • Provide best-in-class counsel to the business for digital and social media as a leading expert in the industry.
  • Lead the adoption of key marketing technology solutions and drive innovative problem solving through use of our products.
  • Ensure business requirements are prioritised on the product and platform roadmaps of our partners.
  • Strive to deliver marketing maturity and content effectiveness across the business.
  • Drive innovation in marketing communications to deliver tangible business value.


  • Extensive and comprehensive knowledge of social media platforms and digital marketing.
  • Digital communications expert, with comprehensive experience in managing websites and social media campaigns.
  • Experience with using marketing technology to support digital communications.
  • General knowledge of digital and social analytics, able to interpret reports and dashboards across a variety of tools.
  • Excellent written and spoken English.
  • Professional working language proficiency in a second European language is advantageous.
  • Excellent interpersonal skills, with ability to influence outcomes at a senior level.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconMarketing & PR, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (123)

selected offers

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!