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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Experiential Project Manager

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

You get to be the Experiential Project Manager for Shell in EMEA, a regional role that helps drive inspiring, effective and cost-efficient human2human engagements which build and leverage Shell’s single most valuable asset, the Shell Brand. You will be part of a dynamic global community of experiential project managers.

The world is changing fast and Shell is changing too – not only to keep up with the external pace, but also to anticipate and shape a different future. The new integrated Corporate Relations function will deliver value by supporting our strategy and sectoral approach and improving policy and advocacy outcomes. We will bring the outside in and secure and drive Shell’s reputation and values.

Where you fit in:

As Shell pursues its ambitions towards net zero emissions, the role of the Shell brand will be even more important in continuing to build trust, loyalty and credibility among our employees, customers, business partners and stakeholders. Experiential and communication specialists will serve a fundamental role as we develop and deliver award-winning, inspiring and seamless creative events for Shell businesses to communicate their business goals and activities.

You will be part of Creative Solutions, an in-house creative global enterprise dedicated to one customer: Shell. Creative Solutions is Shell’s go-to team for integrated content creation, experiential and sponsorship activation. We are responsible for producing a wide range of creative content, campaigns and events – from delivering innovative virtual experiences to producing world-class, fully integrated campaigns combining film, digital, social, design and print assets.

What’s the role?

As the Creative Solutions Project Manager (CSPM) for Experiential, you will deliver projects within the experiential discipline which executes a programme of physical, virtual and hybrid events and experiences within EMEA. This includes a mix of Shell-owned and industry-led events, such as public festivals, business conferences, incentives, tradeshows, exhibitions and hospitality programmes. It also includes a virtual experiential offer combining innovative online platforms with compelling creative content.
Your role will include:

  • Strongly supporting the Experiential Lead for EMEA in the execution of Shell’s experiential programmes. Uses data and external trends to constantly benchmark and refresh our approach to deliver innovative, engaging and cost-effective events which differentiate the Shell brand;

  • Responsible for delivering effective and brand compliant events and experiences for various businesses and functions. Drives end-to-end project management of multiple concurrent event projects, from initial creative concept through to planning and execution. Upholds set event standards including Shell’s health, safety and security, contracts and procurement, data privacy, and brand and visual identity guidelines;

  • Liaising with stakeholders across Shell businesses and functions to understand their business goals, translating these into robust event briefs and working closely with a roster of curated agencies and vendors such as venues, AV providers and production houses to deliver the highest standard of event delivery.


  • Role model curiosity and reflection; encourage people to learn from mistakes and successes;

  • Integrate and collaborate across boundaries to maximise commercial value for Shell as a whole.

  • Significant knowledge on event production excellence combined with solid experience in managing internal and external partners will enable Creative Solutions to deliver highly effective events and experiences;

  • Extensive experience in managing industry-owned and company-owned events (virtual, Face2Face or hybrid) ranging in complexity and scale, across the region. Experience gained either from in-house, large international company and/or in an agency;

  • Experiential management, goal setting and ensuring on target delivery of a broad range of experiential projects and formats. Strong track record of successful end-to-end delivery from briefing and conceptualisation through to onsite/online management, execution and evaluation;

  • Stakeholder management skills to engage and influence internal and external partners driving best-in-class content, activation and amplification;

  • Budget management delivering cost savings and avoidance influenced by enterprise first behaviours;

  • HSSE champion and ability to manage high-risk contracts and projects.

  • Excellent English min. C1

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconProject Management, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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