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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Global Media Technology Advisor

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

About the team
At Shell our communications objective is to deliver seamless, relevant & valuable communications to customers & prospective customers across the customer journey. The Global CRM & Media team work across the full portfolio of Shell businesses - from retail fuels to chemicals, engine oils and greases to marine and aviation - to deliver world-class communications strategy and planning. We define global standards & best practice for advertising and CRM, and work closely with marketing teams around the world to develop their strategy and capability to deploy effective communications.

About the role

As a Global Media Technology Advisor at Shell you will focus on the deployment of technology solutions across our CRM and advertising technology stack which deliver on communications objectives. You will support the wider Global CRM & Media team to deliver data & tech solutions which enhance the performance of their communications campaigns.

  • You will support the Global Media Data & Technology lead to define the strategy & set the road map for key ad tech & mar tech solutions for Shell globally, and to ensure markets are able to leverage these tools and strategies effectively.

  • You will work closely with colleagues in global and local marketing teams to champion the capability of the technology available & to tailor strategies to support their campaigns effectively through data & technology.

  • You may also support in the development of measurement frameworks & reporting capability which leverage the data & technology available to us to improve the measurement of campaign performance.

  • This is a highly visible global role which requires a strategic approach combined with the ability to work with and through others to deliver complex projects with multiple stakeholders across the marketing organisation.



  • You will be comfortable working with technology solutions such as Ad Servers, DSPs, DMPs, CRM management platforms, Paid Search or Paid Social management tools.

  • You do not need experience with all platforms, but will likely be an expert user of some of these tools, with proficiency and theoretical understanding of the wider mar tech & ad tech landscape.

  • You will have experience using data and technology solutions to deliver communications campaigns & improve business results.

  • Experience working in multi-solution enterprise cloud platforms such as Google, Adobe, and/or Salesforce preferred.

  • Experience with web analytics packages such as Google Analytics or Adobe Analytics is desirable.

  • Proficient & comfortable working in Excel to manipulate data at scale.


  • Strong project management skills with experience delivering complex projects with multiple stakeholders.

  • Able to communicate complex, technical concepts to a non-technical audience.

  • Ability to effectively influence and communicate with all levels of management.

  • Customer focused with demonstrated experience providing insight on customer behaviour.

  • Ability to translate data into consumer insights

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconMarketing & PR, Project Management, BPO/SSC
  • iconKraków, małopolskie

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