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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Business Compliance Officer

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

This position is responsible to provide payment, admin processing support for the Logistics operations in Middle East Organization Units by ensuring accurate payments are provided to the suppliers. The role includes working directly with suppliers in order to identify invoicing issues, process payments, and continuously work to improve the freight payment process. The role also requires frequent communication with the contract holder and operations within the Lubricants Supply Chain team. And supporting them in Logistics cost control/management.

Principal Accountabilities:

  • Review monthly statements of account from suppliers and identify inconsistencies.

  • Follow up with carrier and Shell Accounts Payable communications in order to fully understand gaps in the statement of account and process payment on time and clarify outstanding payments.

  • Execute many functions in SAP (future possibly in TMS application) including Freight Costing and identify and troubleshoot costing errors.

  • Master Data maintenance – freight rates / SAP tariff management on request.

  • Support implementation of all improvement projects Support Logistics and monitoring of PO limits in cooperation with Contracting & Procurement.

  • Drive mutual improvements in work processes and coordinate with the contract holders and procurement organization when working with transportation carriers.

  • Sales Logistics Tariffs control and reporting supporting delivery on recovery targets Provisions & accrual management

  • Ad hoc Logistics cost analysis


  • Basic understanding of accounting

  • Time Management Abilities and Problem-Solving Skills

  • Excellent communication skills

  • Advanced knowledge of MS Excel (MS Access and VBA would be a plus)

  • Analytical skills

  • Knowledge and experience using SAP

  • Fluent English (B2), Arabic language of advantage

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconAdministration, BPO/SSC
  • iconKraków, małopolskie

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