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Smith+Nephew
Smith+Nephew
location iconLocations: Wrocław
level iconLevel: specialist
Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.

Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.
OTC Associate with Italian
Workplace: Wrocław

Role Overview

As a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes.

Responsibilities

  • Contact customers to collect outstanding debt
  • Coordinate customer’s queries with the relevant departments for dispute resolutions
  • Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
  • Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
  • Report current status and flag any potential risks to Credit Controller
  • Maintain customer credit limit
  • Perform blocked order release related activities
  • Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
  • Ensure compliance with collections policies and procedures

Education

  • Degree level qualification

Experience

  • Customer Service - nice to see
  • Order to Cash - nice to see
  • SAP - nice to see

Competencies

  • Excellent knowledge of Italian language (written and spoken)
  • Fluent English (written and spoken)
  • Excellent communication skills and ability to interact professionally and maintain good relationships both internally and externally

at Smith+Nephew we offer

Private health
care | multisport
card | life
insurance
Subsidies for
trainings |
postgraduate
studies
Annual bonus |
sharesave plan |
going extra
miles program
Subsidized
meals and fruits |
integration parties
Possibility of
working
remotely |
flexible working
hours
Possibility of
growth in the global
life sciences
company
Caring,
collaborative
and courageous
business
environment
Relaxation
zones in the
modern
workplace
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Details

  • iconFinance & Accounting, Customer Service
  • iconEnglish, Italian
  • iconWrocław, dolnośląskie

Company profile

  • About us
  • Job offers (4)
  • Benefits

selected offers

Career Opportunities for Hungarian Speakers
flag English, Hungarian
locationWrocław
Career Opportunities for Norwegian Speakers
flag English, Norwegian
locationWrocław
Career Opportunities for Danish Speakers
flag English, Danish
locationWrocław

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