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HEINEKEN Global Shared Services
HEINEKEN Global Shared Services
location iconLocations: Kraków
level iconLevel: specialist
Central Master Data Consultant
Central Master Data Consultant

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

Your responsibilities would include:
  • Creating and maintaining Master Data records in accordance with HEINEKEN processstandards, data standards, policies and objectives
  • Acting as a first line of support for any queries related to finance domains of master data as well as application usage, from internal HEINEKEN Group stakeholders
  • Ensuring that Master Data requests are handled according to the Service Level Agreement (SLA), using the respective workflow tooling
  • Responding to queries from other counter partners via respective communication channels in alignment with Service Management processes
  • Ensuring that the Master Data supports the business processes and requirements
  • Monitoring Master Data quality and raising concerns about Master Data quality, data governance (including changes in the process, creation or maintenance of SOPs) and related issues as necessary to the Team Leader or Central Master Data Consultants
  • Participating in CPI initiative to improve process or/and systems and tools
  • Ensuring that data quality issues are analized and if valid, resolved
  • Supporting projects in every phase, where Master Data input is required and brings added value
  • Represents team on Data Community meetings
  • Supervising data cleansing activities initiated by Global Data Domain Cosultants (e.g. Data Standard changes) and other actions related to data cleansing (e.g. SWOT analysis)
  • Partnering with Data Quality Leads in all data cleansing/enrichment exercises
  • Acting as the escalation point for the critical queries and the critical stakeholders
  • On request acting as a TL backup (contacts with OpCos and other teams, team supervision, etc.)
  • Supporting Team Leader in status check of objective and development plans for team members
  • Supporting workforce (resources/workload/worksplit) planning including TS, holiday planning
  • Supporting planning and execution of back-up plan
  • Supporting team meetings’ preparation
  • Taking part in other projects as Master Data Subject Matter Expert
You are a good Candidate if:
  • you have work experience in an international company preferably in master data area
  • you have good knowledge of business processes (Procurement, Supply Chain, Commerce)
  • you have experience of managing diverse SAP finance processes and consultants within a multinational operating environment
  • you have knowledge of SAP and other ERPs systems
  • you have analytical capabilities, good at MS Excel
  • you are dynamic and eager to work on a variety of topics to support work across the team
  • you show flexibility, proactivity and are an energetic team player
  • you are creative, come up with new ideas and deliver in a fast-pace environment
  • you show high concern for quality, accuracy and data
  • you show continuous process improvement attitude
  • you have very good communication and presentation skills
  • you are collaborative, open-minded & well-organized
  • you own relevant certification on the assigned expertise area (e.g. master data management)
  • you have fluency in English

Events and benefits:
Private Medical
Sodexo card
Life insurance
Referral program
Local and global
job opportunities
ACCA Approved
Events and benefits:
  • Private Medical Healthcare
  • Performance bonus
  • Sodexo card
  • Life insurance
  • Referral program
  • Development opportunities
  • Local and global job opportunities within HEINEKEN
  • ACCA Approved Employer


  • iconConsulting
  • iconEnglish
  • iconKraków, małopolskie

Company profile

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Career Opportunities for Hungarian Speakers
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