At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

Your responsibilities would include:

• Being the first responders to higher priority incidents analyzing threats doing investigation and triage.
• Coordination/alignment of broader SOC Analysts team and associated activity, with emphasis on real time proactive monitoring and incident response activity.
• Provide remote incident response activities and advice, to support HEINEKEN operating companies during and immediately after security incidents.
• Detect threats, investigate those threats, and respond to them in a timely fashion (operational threat hunting related to realized security incidents). Additionally, analysts may have responsibilities that involve implementing security measures as dictated by management.
• Create and mature operational security processes, procedures and SOPs for incident response
• Carry out in-depth investigation on Security events, raise incidents and support the Incident Management process.
• Support creating security monitoring content
• Occasionally be on-call to respond to incidents that arise outside of business hours.
• Service management aspect – operationally oversee and coordinate third parties involved in incident response and security monitoring.

You are a good Candidate if:

• 3+ years working experience in security operations center of international companies and with SIEM solutions
• Bachelor degree or equivalent experience
• Have a passion for security and enjoys solving problems
• You understand the Agile mindset and have basic knowledge on working in a Scrum Team. You show end-to-end ownership on work that you do.
• Excellent knowledge of English, written and verbal
• You have experience with outsourced managed services, using ITIL processes
• Certifications such as CEH, CIR, CISM, CISA, CGEDIT, any of the OWASP or similar

Content/Technical experience:

• Operational experience with SIEM (Azure Sentinel)– Log Management, Vulnerability scanning and IPS/IDS technologies,
• Operational experience with the Microsoft security stack (Defender(s).
• Kusto query language knowledge (KQL)
• Knowledge of industry standard security frameworks for information systems (NIST, ISO 27001/2, CSA, COBIT)
• Basic familiarity with scripting programming e.g. Bash, PowerShell, Python
• The Cyber Kill Chain & MITRE ATT&CK framework
• Basic knowledge on security solutions (SSL, Remote Access, IPSEC, Reverse Proxy, IDS/IPS, Firewall, Multi Factor Authentication)
• Basic knowledge of :
  • Penetration testing, Malware engineering
  • Offensive security specialist (e.g pen tester, ethical hacker, etc.)
  • Sysadmin skills (Linux/MAC/Windows)
  • Network admin skills
  • Network security administrator
  • Enabling services (e.g. NTP, SMTP, patching, Antivirus)
  • Server infrastructure (VMWare ESXi, storage, Azure, AWS)
  • basic cryptography knowledge (basic algorithm knowledge)
  • DB knowledge
  • authentication protocol knowledge

Soft Skills:

• Being able to translate technical language into a story that can be understood, and cohesively present it back to different stakeholders with a clear message

• Provide clear, concise and easily consumable communication with key technical and non-technical stakeholders
• People skills: you can work with people of many different cultures and backgrounds.
• Able to work in a complex and highly externalized environment
• Interested in continuous self-development through training and learning on the job. Being curious about new developments and technologies; educating yourself.
• Critical thinking and contextual analysis abilities;
• Investigative and analytical problem solving skills;
• Teamwork, can-do mentality;
• Strong time management skills and willing to go above and beyond where required
• Working in a highly dynamic environment, whit high pressure situations
• Ability to take decisive action based on available information in a timely manner;
• Ability to research and characterize security threats to include identification and classification of threat indicators;
• Strong time management skills and willing to go above and beyond where required
• Be passionate about mentoring and coaching junior resources, sharing knowledge
• Having continuous improvement mentality that helps improve and grow the team