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State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: specialist
Live Delivery Facilitator, Senior Associate
Location: Kraków

Who we are looking for

A training facilitator who will deliver virtual instructor-led sessions using training modules and ensure that all learning objectives are being achieved. You will focus on developing and enhancing technical, professional and interpersonal skills within State Street.

In this role, you will be in touch with Agile team members, Program Management team members, and Business content SMEs as required to source learning content and get answers to any questions and queries.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Live Delivery Facilitator you will

  • Schedule and facilitate a variety of programs ranging from one hour to multi-day programs conducted in a classroom or online learning environment which may include product/business specific, leadership or skill development training;
  • Work with subject matter experts, instructional design teams, training agencies/consultants and training specialists to deliver programs that support business capability for the organization;
  • Ensure materials are up to date and relevant to ensure a seamless experience within the team and for the learners (e.g., course outline, presentation materials, handouts, communications, participant guide, leader guide, etc.);
  • Utilize the LMS to store course curriculum, capture program registration, and run reports on attendee completion status;
  • Work with Delivery Coordinator to get details around all logistical requirements for training sessions;
  • Review all course evaluations and implement necessary improvements;
  • Act as a mentor for new Facilitators / Instructors, providing observation feedback.
  • Continuously seek to improve own skills and knowledge and ensure a deep content knowledge and awareness of the audience.

What we value

These skills will help you succeed in this role

  • Ability to collaborate effectively across teams / locations;
  • Strong problem-solving skills;
  • Ability to work independently as well as under pressure / deadlines;
  • Relationship building and influencing skills.

Education & Preferred Qualifications

  • Bachelor’s degree or equivalent education or work experience;
  • At least 3-4 years of professional experience in delivering virtual or classroom trainings / workshops is a must;
  • Excellent English language skills;
  • Strong communication and interpersonal skills;
  • PC skills, proficiency with Microsoft office suite, especially PowerPoint.

We offer:

  • Employee savings plan
  • Premium life insurance package
  • VIP medical package
  • International operating environment
  • Language classes
  • Soft skills trainings
  • Technical workshops
  • Development sessions with a mentor
  • Diversity of opportunities across a range of challenging and highly complex activities
  • Technical or leadership career pathway
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.


  • iconBanking
  • iconEnglish
  • iconKraków, małopolskie

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