Position Overview:
If you want to work in a friendly environment, meet interesting people with extensive knowledge and wide experience, co-operate directly with different teams from various business locations situated in other parts of Europe, be up to date with relevant changes in financial industry, do not hesitate and apply to our Cash Monitoring Team.
Main Responsibilities:
- Lead the team, set objectives, coach, develop and motivate team members
- Lead and conduct yearly appraisals process with employees
- Ensure that the workload is equitably balanced in the team and control daily performed work of team members
- Lead team meetings on subjects such as information update, organizational issues etc.
- Conduct recruitment processes of team members and coordinate system access, resources, induction for newcomers
- Be the first point of contact for the Cash Monitoring business locations in Italy and United Kingdom
- Guarantee the timely escalation of problems and highlight incidents to Management or relevant business location
- Ensure the timely delivery of KPIs to business location and any other documentation to Senior Management
- Build effective relationship with Managers, business locations and other departments within the company
- Take part in meetings and maintain communication with Management in business location, internal and external clients
- Cooperate with other teams in BP2S in relation to process automation and safety
- Ensure a high quality of the cash monitoring, payments and OVRK operations
- Monitor KPI’s, procedures, SLA’s and other documentation to ensure they are up to date
- Deal with any unexpected issues such as system failure, supplier errors etc.
Requirements:
- Very good English and Italian as working language (min B2)
- Minimum 2 years of experience as Team Leader/Supervisor or similar
- Proven track record of work in operational area (minimum 4 years)
- Good understanding of funds industry
- Ability to motivate, inspire and develop others
- Strong time management and organizational skills
- Client focus - ability to build productive and collaborative working relationships with stakeholders
- High productivity and precision
- Good verbal and written communication skills
- Extensive interpersonal skills
What we offer:
- Stable employment, with full-time job contract
- Six Career Paths to choose from
- Complex onboarding and induction programme
- Trainings, co-financed language courses, professional certifications and post-graduate studies
- Possibility to work from home part-time
- Private medical package
- Life insurance
- Employee Pension Plan
- Sports Card
- Lunch Card
- Cafeteria Platform
- Modern, eco-friendly office located near Metro Daszyńskiego station
- Opportunity to integrate and enhance our good work atmosphere (sports teams, chess club, Toasmasters, MixCity, Pride Poland, CSR)