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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Delivery Scheduling Team Lead

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

We are looking for experienced Team Leader who will join Order to Delivery Team

Have you wondered how the fuel gets to the Retail Site, or who looks after international commodity trading? Join the team who perform activities with passion, competence and continuous improvement approach.

Your key responsibilities:

  • To lead the local Scheduling team in order to achieve operational excellence in the day-to-day execution of Order Generation and Fulfilment, Routing & Scheduling, Dispatching, and Administration in the most cost effective manner.
  • Ensure that daily road transport operations (ordering, scheduling, delivering and administrating) meet all Group standards at lowest possible cost to service level
  • Manage day-to-day interface with retail, terminal operations and supply and give input to Secondary Transport management in the S&OP process, the development of CVP and the closure of Service Level Agreements
  • Support initiatives of the data integration management and global IT initiatives for the secondary transport process and ensure the right use of software applications
  • Support the Order fulfilment Manager in the development and achievement of a local operating plan
  • Support the development of performance improvement and best practice initiatives and support to manage their implementation
  • Ensure proper staffing through attraction, coaching and development of people, covering aspects like Diversity & Inclusion, Competences, Performance Management and Recognition & Reward,

Special challenges:

  • Manage team with shift working (7days/week)
  • Enterprise first mindset applied while managing multiple interfaces
  • Supporting of growing markets

Requirements

  • Experience in managing a team
  • Experience in Logistics and Customer Operations
  • Change Management
  • Excellent Analytical skills
  • Communication/presentation skills
  • Business focus: understanding of key business processes within an organization
  • Strong achievement-orientation, motivation & ability to deliver quality results under pressure
  • Ability to cooperate with other cross-functional teams
  • Ability to build client relationship
  • English Min. C1 (fluent)

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconAdministration, Logistics, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

Company profile

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Career Opportunities for Czech / Slovak Speakers
flag English, Czech, Slovak
locationKraków
Career Opportunities for Dutch Speakers
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locationKraków

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