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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Safety Data Sheet Author

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Job Purpose

This role is an important contributor to supporting Shell's overall business processes by authoring safety data sheets and supporting label generation. New products and entry into new markets cannot occur without supporting documentation.

General Position Definition

The Safety Data Sheet authoring team is part of the Product Stewardship Focus Delivery Group that is responsible for the delivery of Hazard Communication documentation to various classes of business to support Shell's license to operate. The team manages more than 130,000 documents in more than 27 languages. The team manages close relationships with other functions, e.g. Shell Health, Shell Legal and business contacts to execute this work. The product stewardship authoring platform is the primary system for supporting this work and requires the application of a skill level of knowledge to execute the required job activities. This position seeks an individual with demonstrated competency in one or more of the required competencies for this work.


Individual contributor with no direct reports. Is part of a global team that is responsible for supporting business compliance. Must meet timelines and product quality expectations. Omissions can result in penalties and business interruption.


  • Works within the rules and processes defined for the team to identify and assemble appropriate information within the system to produce accurate safety data sheets to meet the agreed deadlines (COB SLAs or project due dates).
  • Applies technical knowledge and regulatory rules to produce compliant hazard communication documentation. Is comfortable challenging presented information that does not appear to be consistent with current regulatory interpretations.
  • Manages stakeholders within FDG (e.g. Product Stewards, systems support) and outside (e.g. Shell Health, CoB focal points)
  • Identifies and promotes Continuous Improvement opportunities to eliminate waste where possible.
  • Has a recognized proficiency in one or more areas of regulatory or technical content and the functioning of the SAP system.
  • Can identify and work with the business or functional specialists to resolve data omissions or inconsistencies and share learning in the team from such issues.
  • Plans and executes work assigned. Report on status and escalate issues that may impact delivery. Negotiates delivery of work with the customer and immediate supervisor.
  • Is responsible for the quality of their work product
  • Follows up on defect elimination efforts and schedules project work to ensure closure of actions.
  • Follows records management processes as prescribed.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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