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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Aviation Trade Compliance Advisor

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

We are currently looking for an experienced Trade Compliance (TC) Advisor to join our Aviation line of business.
As Aviation TC Advisor will be a key part of the Aviation and Shell-wide network of trade compliance professionals, focused on delivering Trade Compliance Programme, TC projects and TC digital solutions in Aviation with the intent to strengthen robustness of TC controls. This role works closely with the Aviation Trade Compliance Focal Point and Aviation Trade Compliance Manager in delivery of 100% Trade Compliance every time.

The Trade Compliance environment is dynamic, increasingly complex and more frequently being used as a foreign policy tool. Inherent Trade Compliance is very high in Aviation due to its global nature, presence of Non-Operated Ventures and US nexus (through US dollar and US banks). Therefore, ensuring Shell Aviation complies with all regulatory expectations is a fundamental principle of how we do business, at the heart of growing trust in Shell and living our values and critical to sustaining the license to operate.


• Aviation Fuels businesses across Europe, Asia, Middle east and Africa

Key accountabilities:

• Delivers key controls as per the Aviation Trade Compliance (daily/weekly red flag tracker, review of the registrations & destinations)
• Activates emergency response in case of TC incidents, works with the Aviation TC Focal Point and TC Manager to resolve issues and actively supports the Incident Owners in the incident investigations
• Monitors and reports of TC KPIs
• Deploys new key TC tools (liaison with IT, training for the site staff and Country Operations Manager, issue resolution).
• Acts as the Business Administrator of these new tools and the already implemented ones i.e. keeps the tools updated, extracts & analyses the data for preventive TC controls, liaises with IT to resolve the issues, first line of support for the site users.
• Delivers conceptual work on reviewing and delivering TC policies, procedures, trainings
• Follows up on the TC Policy interpretations of central guidance as appropriate for business risk management.
• Supports deployment of the TC assurance activities
• Provides business level subject matter expertise, advice and guidance on standard processes and controls (including due diligence and screening)
• Supports the Aviation knowledge and capability agenda including analysis and follow up of incidents
• Supports the Shell Aviation Community with the on-demand TC engagements aiming to strengthen knowledge of TC risk management. Engages with a wide range of stakeholders in Aviation (both in Shell and externally) on TC Policy and promotes its full embedment.
• Delivers assigned TC projects aimed predominantly at continuous improvement and further automation of the TC controls

Key challenges:

• Intense digital deployment programme of the TC tools
• Ability to cope with significant pressure in case of Trade Compliance issues/red flags


• Proven track on professional experience in international Trade Compliance area (min 5 years)
• Experience in controls, governance, risk, and assurance
• Strong analytical skills. Knowledge of PowerBI will be an advantage
• Excellent communications (written and spoken) skills in English and ability to articulate risk, controls and assurance principles including ability to make it relevant in non-technical language.
• Deep understanding of key risks; exposures and developments associated with Trade Compliance activities, especially Sanctions related risks.
• Track record of engaging stakeholders in a virtual environment and delivering through others.
• Continuous Improvement: Ability to work with the business to translate improvement opportunities into ways of working.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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