MAIN JOB PURPOSE:

The role is within the Investor Services Team. The primary responsibility is to work as part of the Static Data team to ensure the integrity of data and record keeping within our core systems (eFront FIA, Intralinks). The role is fundamental to ensure all investor static data change requests are completed efficiently and accurately within business and client service level agreements. The role will involve amending static data in the system, liaising directly with the Client, Investors and their representatives, in addition to working directly with the Fund Administration team, and the KYC/CDD teams in Luxembourg and Jersey and other Operational teams within Securities Services as required.

This position is subordinated hierarchically to Team Manager of Private Capital Warsaw and functionally to Team Manager of Private Capital Jersey

ACTIVITIES/TASKS:

• Acting as a primary contact and subject matter expert for handling and processing all investor static data within the eFront accounting system
• Ensuring all investor static data requests and enquiries are responded to on a timely basis and within the agreed Service Level Agreement
• Ensuring all investor static data is accurate in order to assist internal teams dealing with capital calls, distribution and drawdown process cycles, and investor, tax and regulatory reporting requirements
• Following controls in place to mitigate risks
• Coordinating with CDD/KYC teams to ensure the relevant investor documents comply with KYC/CDD requirements
• Following the end-to-end processes and procedures in place for the set up and maintenance of investor static data in the core systems. Performing callbacks to authorized third parties to validate bank account change requests or new instructions with counterparties, liaising with Fund Administration and Payment Teams where necessary
• Continually developing a strong understanding of the importance of data integrity, and carrying out all requests with a quality and control mind-set
• Building relationships with key stakeholders such as Fund Administration teams, Operational Support team, Payments team, KYC/CDD Teams, Investors and Clients and Lux IT, in order to foster strong relationship to deliver quality client service
• Monitoring the dedicated static data mailboxes to ensure that all enquiries and change requests are promptly handled via Outlook and our in house query management system Hobart, to assign, prioritize and efficiently resolve all change requests
• Maintaining and managing the static data log to track all change requests and ensure all requests are followed through to resolution (the static data log, in addition to Hobart will provide regular reporting (KPIs and MIs) and communication to senior management)
• Accurately recording and completing relevant checklists for each type of static data request and evidence in Microsoft OneNote

REQUIREMENTS:

• Prior experience of PE and fund administration (desired)
• Basic understanding of fund structures and PE industry (desired)
• Fluent business language knowledge of English
• Minimum Bachelor University degree
• Sound problem solving skills
• Good time management skills
• Good prioritization skills to deal with a high volume of time sensitive tasks quickly and appropriately
• Work collaboratively and effectively with other teams within the Bank
• Excellent attention to detail and organizational skills
• Positive, collaborative and forward thinking
• Accuracy & attention to detail
• Working to deadlines
• Excellent organizational skills
• Teamwork
• Communication skills
• Accountability
• Stress resistance
• High corporate ethics

WHAT WE OFFER:

• Stable employment, with full-time job contract
• Six Career Paths to choose from
• Complex on boarding and induction programme
• Trainings, co-financed language courses, professional certifications and post-graduate studies
• Possibility to work from home part-time
• Private medical package
• Life insurance
• Employee Pension Plan
• Sports Card
• Lunch Card
• Cafeteria Platform
• Modern, eco-friendly office located near Metro Daszyńskiego station
• Opportunity to integrate and enhance our good work atmosphere (sports teams, chess club, Toasmasters, MixCity, Pride Poland, CSR)