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beign your career journey with accenture

Accenture
Accenture
location iconLocations: Warszawa
level iconLevel: specialist

Tech Mobilization Lead

The TSS Technology Mobilization Lead (TML) – This role is responsible for technology mobilization governance of Business Process Services (BPS) mobilization projects.

Following Accenture methodologies and industry best practices, this role will be accountable for ensuring that Technology for Operations delivers BPS technology solutions with high quality and appropriate program controls, that technology leadership is appropriately aware of issues and risks, and that mobilization projects Start Green and Stay Green.

Responsibilities

  • Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones
  • Responsible for overseeing the overall implementation and is the owner of the master project plan
  • Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables
  • Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls
  • Responsible for overall technology risk and issue resolution management from Accenture
  • Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders
  • Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status
  • Interact with client tech and business resources to execute any joint activities
  • Coordinates all Accenture internal cross technology activities related to project
  • Manages the PMs/Leads for each individual technology component of the solution.
  • Sign off on Deployment Readiness
  • Manage Final Go/No-Go Decision
  • Manage defect and Change Request escalations
  • Review and approve the selected solution or action proposal from RCA
  • May participate in regular periodic status calls with account leadership and Steering Committee
  • Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems
  • Responsible to submit overall project status updates into MyWizard.
  • Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadership

This job description reflects management's assignment of essential functions. It does not prescribe or restrict other responsibilities that may be assigned

Required

  • Strong project management skills, specifically proven experience on BPS Mobilizations
  • Well-developed risk analysis and mitigation skills
  • People management demonstrated ability to build and lead virtual teams
  • Proactive issue/conflict identification and resolution ability
  • Strong problem solving skills
  • Proven client facing skills

Nice to Have Skills

  • Experience with QA activity
  • Hands-on experience with multiple BPS Offerings
  • Familiarity with Tech for Ops core technology solutions and functions
  • PMP or equivalent certification and experience with Accenture Delivery Methods and/or Agile delivery model

Experiences

  • 12+ years of experience managing programs, projects, and teams
  • 8+ years with previous experience working on BPS mobilizations
  • Experience at working with Mobilization team and account leads to analyze issues and risks and work through approach and strategy to resolve or mitigate.
  • Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, OATLs, etc.)

ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconAnalytics & Reporting, IT
  • iconWarszawa, mazowieckie

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