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beign your career journey with accenture

Accenture
Junior Customer Service Representative with French
Accenture
location iconLocations: Warszawa
level iconLevel: specialist

Junior Customer Service Representative

with French

What will you do:

As a Customer Service Agent, you will handle Business to Customer & Business to Business relations with our customers. Mainly, you will be responsible for:

• Providing excellent customer service in an inbound customer/user contact environment

• Providing Business to Customer Support services with emphasis on online advertising sector, and social media

• Maintaining high customer satisfaction experience

What do we expect from you?

Excellent verbal and written communication proficiency in French & English with good business communication skills

• Good grammar and typing accuracy skills

• Good knowledge of Social Media Environment

• Ability to focus in a dynamic work environment and thrive while responding to evolving product inquiries

• Some customer service or call center experience is a plus

• Ability to prioritize tasks and work independently

• Great judgement and ability to problem-solve both with peers and independently

• Flexible work-hours: Shift rotation on 24/7 basis (7:00-15:00 – 10:00-18:00) with individualized scheduling

• Flexible and quick learners, able to adapt to continuously evolving client

ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconCustomer Service
  • iconEnglish, French
  • iconWarszawa, mazowieckie

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