Collections Junior Analyst
Collections Junior Analyst with French
What will you do:
- Collect due receivables according to procedures
- Influence customers, negotiate and build business relationships
- Cooperate with internal departments (finance and sales teams)
- Handle emails & outgoing phone calls (external customers and internally to account managers)
- Accounts reconciliation and allocation of incoming payments
- Collect and recover customer receivables and debt.
- Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.
- Fluent English (B2/C1)
- Preferable experience in Customer Service/ Call Center/ O2C Collections
- Communication and negotiation skills
- Able to work under time pressure, flexibility, multitasking
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
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provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking "apply now!" button
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