Customer Service Representative
Customer Service Representative with German
What will you do:
As Customer Service Representative, you will assist our customers to solve issues concerning our online advertising products and answering all their product related questions.
Optimize campaigns and pitch features for customers
Manage account activation and optimization, campaign, budget, troubleshooting and keywords queries
Manage complaints, fraud, and account hijacking queries
Processing of billing and payment
What do we expect:
Fluent English and German (min.C1), great communication skills
Previous B2B experience would be an asset
Ability to understand current clients’ processes and needs and resolve quickly their queries
Ability to work in a dynamic environment and offer support on different communication channels
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking "apply now!" button
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