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beign your career journey with accenture

Accenture
Accenture
location iconLocations: Kraków
level iconLevel: specialist
remote recruitment
published 2021/09/15

Business Transformation Lead

What will you do?

Business Transformation Leads are an integral part of Poland Business Excellence Team. The team is designed to ensure Accenture remains competitive in delivering process improvement solutions (both process and automation) cost effectively & quickly. The team's primary role is to create and enhance process improvement and automation solutions in the Poland BPO operations. The tasks handled by this group have a direct impact on Operations in meeting SLA and improve productivity. We are looking for a strong leader to develop and drive the improvement projects and initiatives.

Responsibilities:

  • Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements)
  • Collaborate with client/ internal stakeholders to improve client processes and drive client value through operations maturity
  • Support the execution of innovation projects through the operational excellence agenda
  • Drive continuous improvement program on assigned accounts to build employee engagement to make an impact on client's value proposition
  • Manage Quality and Lean Six Sigma strategy to facilitate continuous improvement of products consistent with established industry standards and customer requirements. Discovering potential for Automation/AI and building business case for it
  • Drive rigorous metrics related to the balanced scorecard to evaluate performance and drive reduction in variability/defects in critical business processes

Requirements:

  • English language - minimum intermediate level. Fluent in verbal communication.
  • Microsoft Office suite skills - proficient in Excel, PowerPoint, Word.
  • Previous Lean/LSS experience delivering with technical solutions and proven used statistical tools (Green Belt certification would be an asset)
  • Clarifying and driving project priorities and commitments as well as establish clear chains of project
  • Knowledge and/or awareness of Automation process and tool such as Automation Anywhere, Blue Prism etc
  • Flexibility, independent, adaptability, pro-activeness and ownership.
ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

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  • iconKraków, małopolskie

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