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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Corporate Relations Compliance Adviser

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

If you are looking for exciting and meaningful opportunities for strong communicators in a global company at the forefront of the energy business and climate debate read on.

The world is changing fast and Shell is changing, too – not only to keep up with developments – but to anticipate and shape a better future. Shell’s newly integrated global Corporate Relations function brings together professional communicators, brand experts, government relations professionals and specialists in non-technical risk and social performance to work with commercial and technical colleagues and deliver Shell’s business strategy. The CR team will bring external analysis and perspectives to business decisions, communicate Shell to the world and drive Shell’s brand and reputation. Drawing on a strong base of professional excellence, we aspire to be the best at achieving successful integrated outcomes for the business through effective engagement and communication with stakeholders and audiences.

Where you fit in:

The newly created Corporate Relations Compliance Adviser position is based in Krakow, Poland where a growing communications community provides Shell’s global businesses with solutions in internal/external communications, content development and campaigning, brand and reputation management, commercial deal-making support, cutting-edge creative solutions and professional operations at the nerve centre of the Function.

The successful candidate will support change management activities and provide a solid back-up for Information Management Compliance Manager (IMCM) ensuring that CR has effective operational compliance processes. Strong support is required in implementing consistent ways of working and best practices across CR and facilitating its implementation at country/region level.

The position reports to the CR Compliance Team Lead in Krakow.

What is the role?


  • Support IMDP regional change management engagements, workshops and training

  • Support content creation for internal IMDP engagements

  • Ensure a solid back-up for CR Information Management Compliance Manager

  • Build and maintain relationship with cross-functional internal teams to drive integrated outcomes

  • Support CR projects in Information Compliance by ensuring that Privacy by Design principles are implemented and that GRM procedures are in place and followed

  • Review ER processes and oversees global process change cycle, assuring that Information Compliance control measures are put in place

  • Coordinate with all CR process owners to ensure process integration and delivery of end-to-end processes

  • Be the SME for SharePoint (knowledge, skills, troubleshooting, teaching and applying good practices)

  • Proactively identify continuous improvement, data quality remediation, and automation opportunities to result in clear business benefits

What we need from you?

  • Strong English written and verbal skills.

  • Strong listening and influencing skills backed up by an understanding of the business needs, cultural practices and stakeholder expectations for different projects

  • Proven ability to adapt message, language, style and tone to audience, channel and intent, demonstrating knowledge of potential audience perception

  • Reuses and adapts existing content for maximum impact across different channels

  • Applies measurement to gain insights and communicate the impact of content

  • Achieves positive response and/or action from the audience through knowing their interests, values and culture based on research and asking questions

  • Ability to communicate and influence confidently in a simple manner, drawing on professional expertise, relevant data & evidence.

  • A genuine interest in the Information Management and Data Privacy and a finger on the pulse of the world outside Shell

  • Integrative working style; ability to work in cross-functional, multi-cultural teams and deliver challenging projects without formal control

  • A learner mindset; being a role model in your levels of curiosity and reflection and encouraging people to learn from their mistakes and successes

  • Experienced in managing confidential information

Flexible working:

  • Shell in Krakow supports flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered (e.g. part-time, job share).

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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