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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
System Administrator

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

If you are a well-organized team-player, good with databases and with an instinct to improve how we work, this could be your opportunity. You will grow personally in a supportive team as you help Legal become simpler and more efficient.

Where You Fit In?

With the pandemic accelerating the pace of digitalization and changing how we work, System Administrator will be vital as we work to make Legal simpler and more efficient. You will be responsible for running and maintaining the patent database, Memotech on behalf of the LSPT – Technology department. Reporting to the Central Legal Operations Manager, within the LSGO department.

What is the Role?

System administrator will be responsible for the running, maintenance and updating of the Patent system, Memotech. Additional responsibilities include report creation, data integrity, metrics and analytics reporting, and database country law updates.
Close working with IT and external database vendor (CPA Global) to support the SaaS application which houses Shell’s patent estate, docketing deadlines, country laws and other workflows. You will be responsible for ensuring the accuracy and integrity of data within the patent database. No direct or indirection interaction with the business.

What We Need from You?

Key areas for success in this role will be your excellent people, IT and organizational skills.

  • You are an effective team player.
  • You are flexible, pro-active, able to multi-task and prioritize, with the confidence and initiative to coordinate support for patent practitioners and operations staff with promptness and efficiency.
  • In depth knowledge of a patent database administration (Memotech preferred but not required) including usage, management, database integrity, law updates, daily run and maintenance of the system
  • Familiarity of IP processes with regard to the database including annuities.
  • You have excellent verbal and written communication skills with good attention to detail.
  • Extreme proficiency in Microsoft Office (specifically Excel including pivot tables).
  • You respect confidentiality requirements.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

This job is no longer available

Recruitment process for this position has ended.

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  • iconBPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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