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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Solution Architect – Energy Platform

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The Role:

The Solution Architect – Energy Platform owns the architecture delivery of Solution architecture for business (in this context NE Energy Platform business domain) projects, programs and products. Solution Architects (SA) are responsible for delivering solution guidance and designs to projects and running operations. Key objectives are: fit for purpose IT solutions, the right portfolio fit, technical integrity, right TCO (total cost of ownership) through its life cycle and a good fit with the IT technology direction of Shell. The resulting High-Level Designs have a measurable impact on the effectiveness end solution getting deployed in production and measured by stakeholder satisfaction.

This SA position resides in the Architecture Platform & Data (APD) organization, with a stickiness to certain LOB segments. In this case the segment is NE Energy Platform Segment under UP/IG/NE/PT.

What is the Role?

Provide solution architecture development, consultancy and assurance to projects, making sure applications are well designed and conform to Shell standards and reference/segment architectures. The Solution Architect is accountable to the Project Manager, product manager(s) for the architecture of a solution being developed and implemented until the successful deployment of the solution. This includes:
• Being the point of call for all architecture aspects of an IT Project.
• Being able to address and integrate the: Business Process, Data, Application, Technical and Information Security aspects of an IT Solution.
• Ensure projects solution architecture is documented using the relevant templates, tooling and conforms to standards.
• Coach detailed designers and business analysts in projects during their design work.
• Reviewing and accepting the detailed design of an IT solution.
• Support Segment Architects and reviews through the Architecture Review Board as required.
• Take an active role in documenting, improving & maintaining the Reference Models in Systems Architect. Lifting project deliverables to the Conceptual and Logical levels.
• Follow IT Technology developments in the market and leverage this knowledge in architecting solutions in Shell. Ensure solutions are ‘future-proof’
• Stay in touch with development of standards and standard services in IT at Shell. To ensure the latest service developments are taken into account.
• Pro-actively contribute to the development of the Architecture community and be an ambassador for Architecture. Interact with stakeholders on architecture issues and strategic improvements where such expertise is required.
• Maintain knowledge of compliance and regulatory requirements, including data privacy regulations (e.g. GDPR), and ensure that those are included in architecture design decisions.
• Responsible for championing and embedding Security by Design and Privacy by Design in projects, and to ensure that the appropriate design decisions are made, documented and implemented.
• Work with IRM and DPO/SECO in case of unclarity around L&R requirements
• Participate in architecture assurance activities, working closely with other Architecture disciplines.
• Work closely with the Business Lead Architect and Lead Segment Architects
• Ensure architecture artefact quality and retention in appropriate tools, e.g. ServiceNOW, Enterprise Architecture Repository, BizzDesign.


• 7 to 10 years in digital and IT with 3+ years of (business-focused) digital and IT stakeholder management experience. You have a proven track record of digital and IT architecture impact and success.
• Previous working Solution architecture experience
• Stakeholder engagement is key to this role.
• Use, derive and promote relevant guidelines, standards, reference architecture, tools, templates and stored artefacts to deliver architecture (solution, data, technical) in projects. Able to apply TOE standards and how to raise step-outs if needed. Assess vulnerability of technology and to explain relevant IRM strategy for Architecture.
• Use and promote the standard architecture tools for creating and storing key architecture artefacts (focus on BizzDesign), fosters reuse. Ensure architecture artefact quality and retention in appropriate tools.
• Experience in a multi-disciplined IT environment with strong background in Application architecture
• Delivery-oriented with a focus on results. Agile and Product focused delivery is a must-have
• Knowledge of and experience with Shell’s foundational hyperscaler, data platform, IPaaS, authentication and authorization, connectivity architectures are must have.
• Cloud (AWS and Azure) knowledge, Open source technologies, Platform mindset, Data and Analytics platform, API-based integration architecture, CNCF landscape/Cloud native architecture preferred
• TOGAF certification and knowledge of BizzDesign preferred
• Ability to work in virtual teams, across time, geographical, and cultural boundaries

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconIT, BPO/SSC
  • iconKraków, małopolskie

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