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Goldman Recruitment
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: intern/junior
remote recruitment
published 2021/09/13
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, a global FMCG company, we are looking for Finnish speakers for the Customer Service department.


Customer Service Representative with Finnish
Customer Service Representative with Finnish
Work place: Kraków
Ref. no 190825/5695

Responsibilities:
  • answering questions and providing advice to customers over the phone or emails,
  • assisting customers' queries regarding i.a. products, promotions, invoices, payments, returns or online platforms,
  • continuously improving customers' experience and satisfaction,
  • cooperating closely with managers and supporting other members of a team,
  • performing other related duties as required by manager,
  • following company’s procedures and standards.
Requirements:
  • excellent knowledge of Finnish and English,
  • very good knowledge of additional European language would be a great asset,
  • ability to stay calm under pressure,
  • excellent telephone manner and strong communication skills,
  • positive and enthusiastic attitude,
  • good knowledge of MS Office,
  • previous experience in Customer Service would be a plus.
The offer:
  • very good location near the Cracow City Center,
  • a friendly, multinational and supportive work environment,
  • attractive opportunities to grow within the company,
  • interesting trainings and language courses,
  • products discounts,
  • private medical care, MyBenefit, life insurance.

Details

  • iconCustomer Service, BPO/SSC
  • iconEnglish, Finnish
  • iconKraków, małopolskie

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