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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
Salesforce Solutions Consultant - Gdansk
Lokalizacja: Gdańsk
  • Consultant
  • IT

About the job

As a Salesforce Consultant, you will be working with configuration of the Salesforce platform. You will be working with business stakeholders, building on Salesforce solutions. This role will be responsible for executing the day-to-day configuration, support, maintenance and continuous improvement of our Salesforce platform.

More specifically, your responsibilities include:

  • Work on delivery of Service and Community Cloud functionality.
  • Share and recommend best practice approaches to meet business needs
  • Provide and assist with training of business teams utilizing service cloud
  • Participate in gathering business requirements for service cloud implementation
  • Participate and provide expertise in process design discussions related to complex business requirements
  • Coordinate the evaluation, scope and completion of new development requests.
  • Validate solutions and perform QA to ensure requirements are met
  • Complete regular internal system audits and prepare for upgrades and new releases
  • Handle administrative functions including user account maintenance, reports and dashboards, work-flows and other routine tasks

Who are you?

You are an experienced Salesforce Consultant and have experience with IT development/delivery, preferably in an agile setup. You are technology interested – keen to grow skillset within Salesforce platform. You have global mindset, ability to work effectively in a culturally diverse work group often in a virtual work environment. Your motivation is adding business value via technology. You are capable of working independently as good as with the team.

Furthermore you have:

  • 2+ years’ experience as Salesforce service cloud Administrator for a mid-to-large sized organization
  • Strong English skills is a must have, Scandinavian or German language skills is a bonus.
  • Strong understanding of Service Cloud capabilities and limitations and ability to clearly communicate those to business partners
  • Salesforce.com Certifications (nice to have)
  • Experience in working with agile methodology would be a plus
  • Master degree within Information Systems, Computer Science, Engineering or Business

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.


You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.

Details

  • iconIT, Consulting, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

Company profile

  • About us
  • Job offers (30)
  • Recruitment process
  • Benefits

selected offers

Career Opportunities for Finnish Speakers
flag English, Finnish
locationGdańsk
Career Opportunities for Bulgarian Speakers
flag English, Bulgarian
locationGdańsk
Career Opportunities for Swedish Speakers
flag English, Swedish
locationGdańsk

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