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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Fleet Solutions Pricing Advisor Europe

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Join the global leader of business mobility!
Are you willing to shape Shell’s energy transition by accelerating our customer’s journey to e-mobility? Do you want to co-create the ‘Amazon of business mobility’? Are you a leader that is looking for personal development in a rapidly transforming environment? Would you like to be part of a business that continues to grow year on year, with significant contribution to Shell’s bottom line?
If your answer is YES to all above, this is what we’re offering

  • The largest B2B direct customer base in Downstream (200k B2B customers) in 47 markets

  • One of the largest payment platforms in the world

  • A suite of business mobility offers from secure energy payment, over mobility services (e.g. VAT reclaim, toll clearing or parking) to vehicle solutions (e.g. maintenance, leasing) for passenger car and light duty transport vehicles (less than 16 tonnes)

  • A passion for helping customers in their mobility needs and challenging them to find fit-for-purpose solutions together

  • Roles that provide unmatched personal growth opportunities

  • A fantastic, positive, team environment with the passion to deliver this growth challenge

This is what we are looking for

  • "Let’s do it!” mentality, with strong positive attitude

  • Passion about customers - how to delight them, how to help them

  • Curiosity and courage to understand customers’ real needs and to challenge them to offer the right solutions

  • Commercial drive to make money today and more money tomorrow

  • Genuine curiosity and interest in e-mobility, payment and mobility solutions.

  • Innovative mind to always be ahead of competition;

  • Learner mindset, daring to fall and get up again stronger and quickly

  • A team player with all parts of the E2E supply chain, including Operations, our partners in CRT, Mobility and New Energies

If you are keen on accelerating the energy transition for our Fleet customers and you want to build something special with us… we want to hear from you

What is the role?

The purpose of the Pricing Advisor Europe role is to lead the Pricing activities across the region and to maximize the integrated margin income for the European FS business. Your role will include:

  • Deliver and beat the annual C2 and C5 plans of the region.

  • Develop and deliver margin optimization strategies for the different OU’s in Europe for Fleet and develop additional income streams where feasible.

  • Execute weekly and daily price decisions for the List Price portfolio across the region, in collaboration with Mobility B2C and Commercial Road Transport.

  • Monitor and manage the customer discount exposure of FS, develop and implement concepts to increase efficiency, such as tiered bonus implementation.

  • Learn power market and develop pricing strategy for e-mobility in the region

What are key skills/requirements needed?

When it comes to nurturing collaborative stakeholder relations it is your excellent people skills that will make the difference. Furthermore, you will have:

  • Proven delivery of tangible value-driven pricing initiatives with bottom line impact.

  • Strong analytical and commercial skills, curious and proactive, ideally with a good understanding of the fuels value chain or pricing to B2B customers.

  • Ability to manage competing priorities, evaluate data and make timely decisions.

  • Knowledge of retail fuels/EV/cards pricing or analysis tools.

  • Strong team player in a cross functional environment with excellent communications skills.

  • Comfortable with ambiguity and complexity.

  • Focus on delivery of financial outcomes.

  • Knowledge in mobility and payment space would be valuable

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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