Who we are looking for
Under supervision of Depositary Manager, the Operations Specialist will engage in various projects, special analysis and initiatives relating to technical aspects of the business. The role holderAct as a process SME and provide technical support to Depositary Team Manager and the ITA Depo team to ensure all deliverables are produced and dispatched on time in accordance with client service level agreements and agreed quality standards.
Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Depositary Operations Specialist you will
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Actively review and prepare Italian Depo Depositary tasks (Cash Monitoring, Oversight, Safekeeping) within AIFMD / UCITS Investment Funds scope (Private Equity, Real Estate, Hedge, Mutual and Pension Funds etc.)
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Liaise with clients (internal & external) and support departments for the purpose of obtaining key inputs to service delivery, resolve errors and discrepancies.
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Assist Team Manager in the organization of the Team and in ensuring that departmental procedures and controls are adhered to.
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Identify issues and problems in service delivery and carry out necessary corrective action. Ensure the Issues log is updated and track progress.
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Support Team Manager to ensure that accurate KPI are created and disseminated to the Donor site on a regular Service Review Meetings
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Provide technical support to Depositary teams.
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Take responsibility for analysis and planning of Depositary Functional Operating Model within ITA DEPO scope with the aim of standardizing processes and establishing best practice.
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Take a leading role in the review of corporate documentation of processes, procedures and controls across client groups.
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Participate as technical SME in the development, testing and implementation of new systems and products relating to the ongoing business transformation process. Provide regular progress reports and give feedback during project meetings.
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Act as central point of contact for technical issues encountered in the daily business.
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Contribute to “open surgery” sessions for technical issue resolution.
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Provide technical and planning support for new business transitions to Poland.
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Provides timely and professional responses to all enquiries.
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Keeps Team Manager informed as to the daily work progress, status of requests and projects’ progress.
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Establish and maintain good working relationships with internal clients and colleagues.
What we value
These skills will help you succeed in this role
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Excellent English and Italian is a must
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Numeracy / Literacy skills
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Project management skills
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Extensive knowledge of Excel
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Basic knowledge of MS-Access
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Power Query, VBA, SQL, Xceptor, Python experience would be an advantage
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A thorough understanding of fund administration is required, Alternative Investments/Funds specifics is highly desirable
Education & Preferred Qualifications
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Accountancy or Business related degree (preferred)
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2+ years’ experience in Depositary/ Fund administration/ Project management/ IT
We offer
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Employee savings plan
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Premium life insurance package
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VIP medical package
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International operating environment
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Language classes
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Soft skills trainings
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Technical workshops
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Development sessions with a mentor
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Diversity of opportunities across a range of challenging and highly complex activities
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Technical or leadership career pathway