Enterprise Technology Solution Architect - Poland
The Technology Solution Architect will support our Operations Sales and Solutioning Team as the responsible Technical Architect in pre-sales/RFP processes focused on clients across multiple offering towers. Key activities include:
- Manage and coordinate involved technology teams in on- and offshore locations across multiple offerings and towers
- Develop technical solution design and create corresponding cost estimates
- Present and discuss solutions with client executives
- Present technology solution to internal executive approvers
- Help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and creating technology solutions that support the client business drivers.
- Assess the business impact/return on investment for the more complex components of the technology solution
- Facilitate client workshops, document business requirements and develop them into a proposed business case and solution design
- Act as clients’ key contact on the proposed technology solution
- Responsible for transitioning the solution to the mobilization team for implementation upon contract signature
- As required, review technology solutions from Technology Solution team members
- Support Operations Sales Teams as responsible Technology Solution Architect in simple to complex pre-sales/RFP processes involving multiple technologies:
- Manage/ Coordinate involved technology teams in on- and offshore locations
- Develop technical solution design and create corresponding cost estimates
- Present and discuss solutions with client executives
- Present technology solution to internal executive approvers
- Align technology solution components to business standards (including, but not limited to, SynOps)
- Establish relationships among new teams and Tech for Ops sales, TFO Factories, Product Management, Operation’s Capability and Offering teams, global/regional Sales and Solutioning Teams, and other groups as applicable.
- Work with Product Management and Initiative Leads to support new technology assets and capabilities
- Work closely with other technology teams such as Insights and Intelligence, Automation and Technology Consulting to create a holistic technology approach and cost estimate that captures all details, dependencies and assumptions of the technology landscape
- The role may be expected to execute some of these responsibilities:
- Career Counseling
- Mentoring
- Staffing
- Budgeting
- Offering Definition
Must have skills/Qualifications
- Problem Solving
- People Management
- Stakeholder Management
- Communication (esp. with C-suite levels), including Business Storytelling
- Fluent in English
- Self-motivated
- Risk Management
Preferred Skills/Qualifications
- Experience in business processes, including (but not limited to) Finance & Accounting, Human Resources, Supply Chain, Marketing, Digital Sales, Customer Service, Procurement and Healthcare Administration.
- Experience with enterprise applications like ERPs, HCMs, Business Intelligence and workflow tools.
- Language skills in any major non-English language