About the job
Reception Desk Trainee is a first point of contact for any visitors and anyone contacting Arla Global Shared Service office in Gdansk and he/she provides administrative support to Talent Acquisition and HR & Payroll team.
Your tasks would include:
- Taking all incoming phone calls
- Coordinating correspondence (sending out, registering and distributing received mail, ordering and sending courier)
- Greeting and welcoming guests as soon as they arrive at the office, offer refreshments to visitors where appropriate
- Notifying appropriate company personnel of visitor arrival
- Issuing building passes where required
- Handling event coordination, both internally and externally
- Transferring calls as ad when necessary
- Managing office supplies such as stationery, equipment and furniture
- Receiving and dispatching deliveries
- Booking outgoing couriers and logging courier receipts
- Keeping reception and office area is neat and tidy/ reporting any faults to the cleaning service or maintenance
- Handling minor facility issues (e.g. service of coffee machine)
- Keeping office info boards up to date
- Organising and co- ordinating office events/ lotteries, etc.
- Assisting Facilities/ TA/ HR & Payroll team with recruitment, on-boarding and termination processes
- Performing any other ad- hoc administrative duties
Who are you?
- Experience of working within an office environment or within customer service
- Familiarity with the use of office equipment
- Verbal communication skills with a good telephone manner
- Fluency in English – written and verbal
- Knowledge of Microsoft Office
- Excellent organizational skills and high commitment
- Multitasking
- Customer service skills
- Professional personal presentation
- Ability to work on own initiative and take responsibility where necessary and to work as part of the team