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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Adobe Campaign/Adobe Target Product Owner

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Job Description:

If you have strong experience working with marketing technology and are looking for an opportunity to define & own the product strategy and roadmap for a global brand, this could be the opportunity for you. Shell is looking for Product Owner for their CMP Adobe Target and Adobe Campaign platforms. These tools combined deliver personalisation and email marketing capabilities which are deployed across the entire Shell marketing community.

In this role you will be part of the Global Digital & Social Media Centre of Excellence who set the strategic direction for digital channels, and deliver the marketing technology stack for the group. This is a dynamic team which supports the entire marketing community to deliver excellence in digital marketing, and you will find many opportunities to collaborate with different stakeholders and get exposure to a wide range of marketing activities from lead generation and performance marketing through to brand building and corporate communications.

Where you fit in:

The world is changing fast and Shell is changing too – not only to keep up with the external pace, but also to anticipate and shape a different future. The new integrated Corporate Relations function will deliver value by supporting our strategy and sectoral approach and improving policy and advocacy outcomes. We will bring the outside in and secure and drive Shell’s reputation and values. Drawing on a strong base of professional excellence, we aspire to be best-in-class at achieving integrated outcomes through effective engagement and communication with external and internal stakeholders.


The Digital & Social Media Centre of Excellence set the Shell group strategy across all digital and social media platforms. This team ensures we can deliver unparalleled customer experiences while ensuring the stewardship of the Shell brand in digital channels. We work closely with some of the largest technology platforms in the world to maximise the performance of our content, and with a broad remit for innovation which delivers material impact on business performance.

What’s the role?

As Adobe Target & Campaign Product Owner your primary focus is to ensure Shell are able to maximise the value of these platforms. In order to achieve this, you will create a strategic vision for the tools and a roadmap to deliver on your vision. You will work closely with business stakeholders and the marketing community to understand what the business needs & ensure your products are effective in delivering against those requirements. You will collaborate with the vendor & our colleagues in IT to ensure the products are maintained effectively & are compliant with all required legal, data privacy & regulatory controls. You will support the Head of Product & Innovation in delivering an integrated marketing technology stack to the business.

What we need from you:

• Substantial digital communications experience and knowledge of content marketing specifically.
• Experience with one or more email marketing and/or personalisation and A/B testing technologies preferred.
• Proven skills setting the roadmap for technology solutions to deliver business value.
• Excellent oral and written presentation skills.


You will be a strong communicator, adept at building collaborative relationships across teams. You will be comfortable setting product strategy & roadmap aligned to business requirements.

You will have experience working in collaboration with IT to deliver technology solutions at scale.

You will enjoy learning about new businesses & applying technology to solve business challenges.
Leadership Skills:
• Integrate and collaborate across boundaries to maximise commercial value for Shell as a whole. Setting a product strategy which delivers on key business outcomes and delivering that strategy through working with IT and the business.
• Understand shifts in the external environment, working outside-in to ensure the product strategy & our marketing technology stack remains competitive.
• Learner Mindset – Role model curiosity and reflection; encourage people to learn from mistakes and successes.


About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconBPO/SSC
  • iconKraków, małopolskie

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