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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: manager/director
Service Manager - Gdansk
Lokalizacja: Gdańsk

About the job

In order to increase the support to our farmer owners it has been decided to establish a global support organisation for our member relations organisation in Gdansk. We start building our organisation during the coming quarters and are currently planning to establish a team of 15 highly competent support people. You will be part of our global digital and operations leadership team in member relations and the main goal of this role is to maximize the support to our 9000+ farmer owners in 7 European countries through establishing and leading our operations team in Gdansk.

Specifically, you will:

  • be the primary lead in establishing a new operations and farmer owner support team of approximately 15 employees
  • lead the team with the aim of delivering high quality support to farmer owners in all areas in close cooperation with key stakeholders
  • through analysis of support delivered and needed identify areas for optimization and implement in close cooperation with key stakeholders to constantly increase support quality
  • be part of our Global Digital and Administration leadership team in our Member Relations department

Who are you?

You have excellent leadership, communication, and support skills. Specifically, you are handling challenges or concerns quickly and professionally to maintain good relationships to our farmer owners and key stakeholders.

Furthermore, you have:

  • minimum 5 years of relevant professional experience
  • experience with establishing and running a successful support function
  • education at Master’s level
  • fluent English


Have you ever heard that you are the change?
Now you know


Are you looking for something more than material benefits in your professional life?
Now you have found


Regardless of which department you work in -
Your creativity leads us to innovation.

Your future colleagues describe these generally:

Flexible working hours
Professional career development
Great Atmosphere
Respectful scandinavian culture
No dress code zone
Lack of stress at work
Tens of benefits
Space for self-reliance

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.


  • iconBPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

Company profile

  • About us
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