Maria
Maria
from Ukraine
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Gonçalo
Gonçalo
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Alejandra
Alejandra
from Colombia
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Pier
Pier
from Italy
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Sandra
Sandra
from Mexico
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Frederik
Frederik
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HEINEKEN Global Shared Services
OtC Team Leader
HEINEKEN Global Shared Services
location iconLocations: Kraków
level iconLevel: manager/director
OtC Team Leader
OtC Team Leader

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

Your responsibilities would include:

As Business Leader:

  • Understands and be able to communicate company strategy to team and individuals
  • Establishes team strategy aligned with process and HEINEKEN Krakow high level strategy and priorities
  • Executes the process delivery with expected service objectives and quality
  • Takes ownership for end-to-end process
  • Solves operational issues and acts prevent it in future
  • Prepares and analyses SLA/KPI reports with root cause analysis
  • Ensures complete and up to date process documentation
  • Actively attends the relevant operational meetings to discuss performance, issues, collaboration
  • Prepares and participates in business visits as per the agreed plan with SM
  • Fosters business partnership and aligns the communication standards with OpCo
  • Ensures that effective controls are executed, monthly control reports are delivered.
  • Proactively raises any issue on design or execution of controls and propose changes to make controls effective and efficient.
  • Makes conscious decision regarding team’s costs (OT, travels, R&R, unused holidays, band mix)
  • Brings constructive, challenging ideas to drive Process standardization and takes ownership of the agreed actions

As People Leader:

  • Plans resources for the team, recruit right people, on-board them in the new role
  • Sets & describes SMART team and individuals objectives linked to HEINEKEN Global and HEINEKEN Krakow vision & strategy
  • Plans individual’s and team tasks over time
  • Provides ongoing, regular 1-2-1 feedback to team members on their performance and development
  • Handles underperformance timely and effectively and recognize good performance and reward best people
  • Assists to create SMART development plans based on 70/20/10 approach
  • Plans succession, develop best people in the pipeline for leaders or experts
  • Provides regular coaching and mentoring to team members
  • Breaks the communication silos and foster team collaboration
  • Effectively manages changes in the team

You are a good Candidate if:
  • You have 1-3 years of experience in OtC/AR
  • You have minimum 1 year of experience on independent team management position
  • You have excellent command of English
  • You have knowledge of financial and operational processes
  • You have ability to motivate, inspire and drive team’s performance
  • You have ability to build relationships and influence stakeholders
  • You have strong communication skills
  • You have change management skills
  • You have project management skills
  • You have good knowledge of Excel
  • Bachelor or University degree; Master level in Business Economics or Accountancy will be a strong asset

Events and benefits:
Private Medical
Healthcare
Performance
bonus
Sodexo card
Life insurance
 
Referral program
Development
opportunities
Local and global
job opportunities
within HEINEKEN
ACCA Approved
Employer
 
Events and benefits:
  • Private Medical Healthcare
  • Performance bonus
  • Sodexo card
  • Life insurance
  • Referral program
  • Development opportunities
  • Local and global job opportunities within HEINEKEN
  • ACCA Approved Employer

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconFinance & Accounting
  • iconKraków, małopolskie

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