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beign your career journey with accenture

Accenture
Accenture
location iconLocations: Kraków
level iconLevel: specialist

Change Management Client Support Specialist (S2P)

Responsibilities:
• Facilitate inputs from comms requesters via a comms template, follow up for additional information as needed to complete comms draft
• Set up comms distribution tool, GAMMA, including comms template distribution list
• Monitor and triage responses to the comms mailer (e.g. questions from recipients)
• Maintain support optimization of comms templates, end user distribution lists, etc. and comms schedule plan ( e.g. update when comms are sent, to whom, the purposes, metrics from GAMMA, etc.)
• Maintain a Query data sources (to help pull together distribution lists) and automate user data pulls ( e.g. build dashboards)

Requirements:
• Proficient in English language
• Experience with writing as a core part of the role
• Effective communicator, good written and verbal communications skills
• Project management and data analytics/reporting experience
• Experience with Google workspace products, e.g. google sheets, google docs

ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconIT
  • iconEnglish
  • iconKraków, małopolskie

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