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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Portfolio Manager- Legal

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The Role:

The Portfolio Manager (PfM) Legal Supports Snr Portfolio Manager Legal & Cross Functions in the managing the Legal IT business Portfolio to its full extent aligned to the cluster of applications.

The Portfolio manager is responsible for collaborating with corresponding IT delivery teams including Architecture, IRM, Support Teams & other ITY teams to ensure that technology development is correctly structured to enable the target scope, business vision, roadmap, and fulfils agreed KPIs irrespective of technology and associated lifecycles.

Delivery Management & Assurance: Orchestrates and manages development lifecycles corresponding to the in-scope technology stack for performance against agreed KPIs in line with business vision and roadmap.
Establishes automatic alerts & data driven timely reporting to notify appropriate individuals & leadership when critical schedule, financial or resource thresholds are exceeded or when project conflicts arise. Reports & manages escalations, where required, to resolve fulfilment issues, working their resolution across organisational boundaries, where required.

Enterprise Compliance: Shapes development and delivery scope, including all Project aspects, Project Delivery Framework to comply to agreed Enterprise IT standards. Actively seeks insight and definition of upcoming Legal, Regulatory, IRM driven compliance requirements that require to be assessed and framed for implementation and delivery of Projects in the portfolio.

Value Generation & Protection: Ensures the delivery of value outcomes by applying investment discipline to IT expenditure and rigour in benefits realisation. Intervenes and escalates to their Line / Senior leadership where return on investment is not being realised driving decision making on the resolution roadmap. Demonstrates significant commercial skill, role modelling behaviours that emphasise commercial mindset, customer centrism, and competitive differentiation.

Stakeholder Management: Drives a One Team mindset; works closely with the line manager to understand, align, restructure and shape how development and delivery scope aligns to overarching strategic success goals, Line of Business objectives, and consumer expectations. Assess quickly and communicate all relevant information horizontally and vertically within the organization allowing objective decisions to be made about project priorities, future investments and resource utilization outside of regular project reporting.

Business Intelligence: Demonstrates unrivalled understanding of business and consumer including strategic imperatives and desires. Recognises, tracks and fully understands the impact of key decisions, changes and development trends. Enables the IT journey through ruthless focus on full development activities with ITY project team.

Innovation: Thrives to build consistent use of innovation methods and data driven insights across technology development teams through proposals, plans and insights to their leadership teams.

Others: The role requires dynamic behaviour with full insight to TCO and orchestrates associated activity for EOL. In addition the role is expected to fulfil activities related the maintaining up-to-date demand funnel, integrated plans.


• Experience with technical assurance and expertise to support full project & portfolio lifecycle including discovery, development / agile delivery and operations
• Notable skills as a technical thought leader to develop associated project/portfolio roadmaps
• Ability to guide and support end-to-end project & portfolio management activities and delve into understanding new functionalities/changes impacting associated roadmaps
• Expertise to work through complexity and across organizational boundaries to broker agreements and bring together the right capabilities at the right time
• Demonstrated leadership and team enablement skills centred on collaboration and ability to inspire innovation and consumer orientation across teams
• Broad network beyond Shell into peer organisations, technology partners, and thought leaders
• Resilience, courage and the willingness to challenge and manage business expectations

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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