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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Analyst Credit Assessment Turkish Speaker

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

As an Analyst Credit Assessment, You would be responsible for the risk assessment of customers and analysis of the overall credit exposure. Provide assessment of a customers credit risk and recommend terms of credit that are consistent with the Global Credit Policy. Deliver credit evaluation. Responsible for providing authorized approval for release of credit blocked orders and taking credit decisions.

More specifically, your role will include:

  • Responsible for providing authorised approval for release of credit blocked orders and taking credit decisions.

  • Providing assessment of a customer credit risk and recommending terms of credit.

  • Performing detailed financial analysis based on customer financial statements for development of a risk profile of a customer.

  • Analysing the overall credit exposure.

  • Providing authorised approval for continuing deliveries to customers in case of overdue or credit limit exceeding.

  • Negotiating and managing securities necessary to support higher risk exposures based on a risk reward approach.

  • Resolving credit enquiries and complaints from customers.

  • Communicating with internal and external customers in a professional, assertive, and efficient manner.

  • Responsible for identifying when accounts may require legal intervention e.g. If customer files for bankruptcy.

We are looking for candidates who have a bachelor's or master's degree, preferably in the Finance area, we'd hope to see as many following as possible on You CV:

  • Minimum 2 years’ of professional experience in finance or accounting.

  • Experience in a multi-national company – preferably in Shared Services environment would be an asset.

  • Exhibits very good English communications skills (written and oral)

  • Language Proficiency Level: C1 (Turkish).

  • Ability to work under high pressure an in a rapidly changing environment.

  • Positively engages with others to improve business processes and performance where necessary.

  • Strong interpersonal and communication skills, persuasive and firm in discussions (internal and external discussions).

  • Results focused team-player, with excellent communication skills and strong drive.

  • Strong analytical skills.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish, Turkish
  • iconKraków, małopolskie

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