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State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: manager/director
Senior Manager - Transaction Management Operations, Assistant Vice President
Location: Kraków

Your new team

Middle Office Transaction Management team services all aspects of trade confirmation and settlement instruction creation process across Asset Managers portfolios worldwide. Products include equities, fixed income, cash, foreign exchange, unitized funds and securitized derivatives of the same. Transaction Management teams are focused on delivering investment management services to Asset Managers, Traders, Brokers and other Counterparties.

Who we are looking for

A person with in-depth experience of trade / transaction management services at large financial services institution. If you would like to continue developing your career in the industry join our Middle Office department and supervise the operations, collaborate with the client and shape the strategic growth of the business unit across the organization.

Your new role
As Senior Manager - Middle Office Operations, Assistant Vice President you will:

  • Maintain Transaction Management unit operations performing middle office functions (trade confirmation) for multiple Asset Mangers across fixed income, equity, unit trusts, money market, FX and cash instruments.

  • Create and maintain all critical business relationships, both internally and externally

  • Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported

  • Maintain Transaction Management unit operations performing middle office functions (trade confirmation) for multiple Asset Mangers across fixed income, equity, unit trusts, money market, FX and cash instruments

  • Act as senior escalation point and subject matter expert for middle office related inquires

  • Manage direct risk factors (operational and financial) through claims management, investigation and ownership over remediation strategies

  • Support global, both external and internal onboarding process by achieving operational readiness, reducing post-migration straight through process fallouts, supporting resources estimation

  • Play key part in performance governance through KPI/KRI management, client relationship management (Service Level reviews)

  • Support the client Project Management Office as TM representative in administrative duties within the functional workstream

  • Support other TM onboarding activities as required

  • Display a culture of individual ownership and accountability in performing the role

  • Prepare reports for audit and audit assistance

  • Represent the TM function in both external and internal project discussions and workshops

What we value

Desired experience and qualifications:

  • 8-10 years of transaction management experience in a large financial services organization preferred– a detailed understanding of the procedural, technical and product requirements within TM Teams

  • Proven Transaction Management knowledge across asset types

  • Industry utility experience preferred – Omgeo CTM, ALERT, GTSS, SWIFT

  • Fluent English – strong verbal and written communication skills

  • Academic background, preferred degree in economics, finance, science or engineering

  • Excellent understanding of settlement associated risks

  • PC skills, including MS Office applications Word, Excel, Project and Visio

  • Experience of working in a critical deadline driven environment

Skills and competencies helpful in succeeding in the role:

  • Self-starter, self-motivated, adaptable and show initiative with an ability to work both autonomously and within a team environment

  • Excellent analytical, research and problem solving skills

  • Client service and solutions driven mind-set

  • Ability to form effective working relationships with multiple parties - Clients, Business Experts, IT and Project Teams

  • Understanding of change management and Lean best practice theories, with practical experience is desirable

  • High Stress resistance

Flexible working hours may be required e.g. weekend working on occasion around a project go live

What we offer:

  • Employee savings plan

  • Premium life insurance package

  • VIP medical package

  • Multisport Plus card

  • Additional days off

  • Language classes

  • Soft skills trainings and technical workshops

  • Development sessions with a mentor

  • Diversity of opportunities across a range of challenging and highly complex activities

  • Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.


  • iconBanking
  • iconEnglish
  • iconKraków, małopolskie

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