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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
HR Advisor - Dutch speaker

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The HR Services team is the first contact point for the employees of Shell in relation to HR matters. We provide Shell employees with full support in work-related matters in 11 languages, e.g. in relation to staff, payroll or international transfers. The HR department was created 10 years ago and is still developing and expanding.

In HR Services you can experience ownership and responsibility for a broad variety of people cases, in which you can make a difference in someone’s career and life and add real value. You will have the opportunity to be involved in functional groups, participate in cross-functional/cross-center projects and networks, and handle focal responsibilities within your team. You will work individually as well as in a high energy, high impact team to achieve results. Develop and stretch yourself with leaders who are skilled in giving you the right opportunities to explore your strengths and get well rewarded and recognized for that.


We need you, a talented HR Advisor for our HR Services Operations to help Shell in its journey to grow our human capital to become the most innovative energy company in the world.

What will you do?:

  • You will execute complex Local HR Processes for our employees based in Benelux countries in line with existing policies and procedures and according to established Key Performance Indicators and Service Level Agreements

  • You will also respond to a range of different queries and manage cases, taking ownership of end-to-end processes and ensuring the top quality of service

  • You will look for opportunities to liaise with HR Business Partners, HR in the Country, Employees and Line Managers as well as multiple other local and global stakeholders

  • You will also act as country or process Focal Point where necessary, working alongside others to improve the Knowledge Base

  • You will work with your immediate team members, sharing best practices and developing each other skills

  • You will work in a cultural diverse environment both locally and virtually

  • To leverage your knowledge you will then recommend improvements and simplification to existing processes and procedures based on gained experience and feedback from customers


There will be opportunities to contribute to ad-hoc project related work within the HR Services work which will give you a chance to widen areas of expertise and networks beyond the core role.

Requirements:

To be successful in the role we need you to:

  • Have tertiary qualification – preferably in HR or Business Administration

  • Show 1-2 years’ work experience, while previous experience in Shared Service environment will be a big asset

  • Possess strong service excellence and customer focus alongside high level of ownership, resilience and empowerment

  • Be confident, proactive and self-motivated and possess excellent interpersonal and communication skill

  • Enjoy an environment that focuses on constant improvement, on personal and professional development and efficiency. You will be interested and motivated by understanding how your work affects the overall goals of the company

  • Have a good command in English (C1 level is a minimum) andDutch (C1 level is a minimum)

  • Understand and work with IT tools e.g. Microsoft suite of products, while previous experience with SAP will be an advantage


About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconHuman Resources, BPO/SSC
  • iconEnglish, Dutch
  • iconKraków, małopolskie

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