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Philips Polska
Philips Polska
location iconLocations: Łódź
level iconLevel: specialist
Factory Order Management Specialist
Location: Łódź

Job Description

In this role, you have the opportunity to

managing the process from receipt of customer order at the factory order desk up to and including delivery to the hospital.

You are responsible for

  • Ensure that the sales orders, as confirmed to the sales organization, are delivered by the factory and logistic service providers

  • Screen and check customer orders and confirm these, as send to you by the order desk of the commercial organizations, such that the orders are manufactured correct and the requested delivery date of the customer can be supported.

  • Act as single point of contact within the organization for your counterparts for order fulfillment subjects, whereby you are capable to resolve 1st level of escalations.

  • Coordination of your order book and communicate timely and professional towards all relevant stakeholders.

  • Process to prepare order for invoicing in SAP

  • ​Daily and/or weekly calls with relevant stakeholders like: Logistics, Factory, Planning, Quality and the regional Market Organizations.

You are a part of

our Global Business Services EMEA Hub in Łódź, where we centralize essential Philips business processes. We offer support to HR, Finance, Procurement, Customer Service, Supply Chain and many other departments. Giving you the opportunity to work across multiple teams and functions, and on challenging and rewarding projects in a dynamic and fast-growing organization. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

To succeed in this role, you should have the following skills and experience

  • Bachelor degree in supply chain or business administration is preferred

  • 1-3 years experiences within Supply Chain

  • Proficient knowledge of the English language is a must

  • Knowledge of SAP and/or equivalent ERP systems

  • Knowledge of LEAN methodology and way of working would be an asset

  • Strong customer service orientation, problem solving and team player skills

In return, we offer you

The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Relocation package applicable for people moving in from outside of Łódź region

  • Wide variety of trainings & learning opportunities, including language upskill

  • Promotion of healthy lifestyle in the office (fruits twice/week in the office, gym, massage chairs, various events)

Why should you join Philips Global Business Services?

Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on positively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.

To find out more about what it’s like working for Philips, watch this video, visit our career website, or discover life at Philips on Instagram. You can also learn more about our recruitment process, or find answers to some of the frequently asked questions.


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We kindly inform you that we will contact only chosen candidates.


  • iconProcurement
  • iconEnglish
  • iconŁódź, łódzkie

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