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State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: specialist
Middle East & Africa Client Relationship Manager with State Street Global Advisors, AVP
Location: Kraków

Overview of role:

We are looking for a client relationship management professional to join our dynamic, diverse SSGA Middle East & Africa (MEA) team. Based in our Krakow (Poland) office, you will be a key member of the MEA team contributing to our client relationship and business retention efforts.

You will join an ambitious and entrepreneurial client facing team covering a range of client segments with a focus on Official Institutions, pension funds and financial institutions.

You will need to collaborate with colleagues in investments, research, marketing, RFP, Compliance, investment operations and shareholder services. The role requires energy, flexibility, curiosity and excellent interpersonal and communication skills.

We want you to develop a deep understanding of the SSGA franchise and of the Middle East and Africa market to look after our existing client base and provide the highest level of service to them.

What we will ask you to do:

  • Coordinate client onboarding for new relationships and new mandates, including KYC document collection/renewal, liaising with the various internal stakeholders and ensuring smooth transitions of assets to/from SSGA
  • Organize and attend Webex client portfolio review meetings and due diligence meetings together with our portfolio managers and other SMEs;
  • Attend and contribute to weekly relationship/sales meetings with the rest of the Middle East & Africa team in our Riyadh and Abu Dhabi offices
  • Gain an in-depth understanding of our products including passive management, quant and fundamental equities, EM debt, fixed income, cash and liquid alternatives
  • Be the go-to person for competitive and market intelligence on Sub-Saharan Africa and keep an eye out for regulatory and macroeconomic developments
  • Oversee RFP's, product information gathering and client-centric research origination/dissemination
  • Act as back-up Relationship Manager on certain client accounts as required
  • Harness the expertise of our internal specialists (e.g. portfolio management, portfolio strategy, research, Cash, etc.) in order to deliver proactive portfolio information to clients
  • Monitor key product performance and liaise with portfolio strategists to ensure proactive engagement with our client base
  • Build strong, positive relationships with key internal groups
  • Maintain the highest possible fiduciary standards and ensure compliance with all internal and external requirements


What we would love you to be:

  • Academic background in finance, economics, business or a related field
  • Strong communicator with excellent interpersonal skills
  • Experienced in investment management or investment banking
  • A good problem solver and trouble-shooter, with the ability to identify and analyze issues with the creativity and energy to solve them

Who you are:

  • You are articulate, curious and entrepreneurial
  • You want to work in a diverse, multi-cultural environment
  • You are motivated and keen to deliver the best possible result to clients
  • You understand the importance of risk excellence when representing a global financial services firm in emerging markets

We offer

  • The position offers home office work possibility/option for those located in different city

  • Employee savings plan

  • Premium life insurance package

  • VIP medical package

  • International operating environment

  • Language classes

  • Soft skills trainings

  • Technical workshops

  • Development sessions with a mentor

  • Diversity of opportunities across a range of challenging and highly complex activities

  • Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

This job is no longer available

Recruitment process for this position has ended.

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  • iconBanking
  • iconEnglish
  • iconKraków, małopolskie

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