Team Lead
with English
Team Lead with English
What will you do:
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Motivate and strategize how the team will meet efficiency, productivity and consistency targets
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Chart a career development plan for the analysts and provide guidance on how to achieve personal and career goals
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Guarantee that base operational expectations and information security policies are enforced
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Identify improvement opportunities in workflows and suggest solutions. Create a culture of innovation
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Create an engaging and fun work atmosphere for the team
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Course correct non-performing metrics and analysts through root cause analysis and solid action planning
What do we expect from you?
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Graduate with 2-6 years of working experience, preferably with experience in leading teams
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Ability to motivate teams and rally the group toward organizational goals
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Excellent oral and written communication skills in English
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Passion for learning and creative problem-solving.
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Strong knowledge of cultural context in the user countries supported
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Good knowledge of language of the countries supported is an advantage
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Analytical frame of mind
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Availability to work in shift working system (including night shifts and/or weekends)
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
