Collections Analyst with English
What will you do:
- Support for Management on Client side with new projects and processes testing and implementation
- Exposure to frequent contact with key stakeholders on Client side
- Collecting overdue balance by contacting with the customers via phone and email
- Cooperating with internal departments Credit, GCS, Cash Ops, Billing and Sales teams
- Processing cases in a timely and effective manner
- Allocation of incoming payments and accounts reconciliation
- Helping customers with questions regarding billing, master data setup and overall collections process
What do we expect:
- Fluent English (B2+/C1)
- Great communication skills both verbal and written. Stakeholder management skills are required as role is exposed to contact with Management on Client side.
- Ability to work independently as well as a part of the team. Strong negotiation and analytical skills are essential.
- Good knowledge of Collections processes (min. 1 year of experience required)
- Proactive approach and can do attitude is a must
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
www.accenture.pl
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
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