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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Strategic Accounts - Business Analyst

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Job Description:

We are looking for an experienced Business Analyst to support our Strategic Account Managers within Shell Marine business.
Shell Marine is a value growth and resilient business that consistently delivers Cash surplus and a high return to the Group despite the very challenging industry condition.

The shipping industry with all its diversity and global interdependencies is considered a hard to decarbonize industry. Supporting shipping on the journey to net zero by 2050 will be therefore challenging but also full of exciting opportunities and Shell Marine is playing an important role as provider of fuels, lubricants and services to the sector.

Shell Marine as a global team sits inside the Sector & Decarbonization organisation in Shell and is responsible for driving the decarbonization agenda and roadmap for the Marine eco-system specifically in the fuels area (customers, ports, industry organizations, etc). The team will be instrumental in Shell’s energy transition by working closely with the shipping customers and the Marine Eco-system to develop a path to decarbonization. In addition, the team will partner with various Shell stakeholders to develop a suite of solutions for the marine industry.

As a Strategic Accounts Business Analyst, you will be supporting the Strategic Account Managers in Sectors & Decarbonization: Marine. You will need to understand and translate customer insights, prepare deal economics, and identify solutions for End to End execution of strategic accounts. This role provides opportunity for candidate to demonstrate problem solving skills backed by data analytics and platform to communicate insights to relevant stakeholders globally.

Your role will include:

  • Translating business requirements into functionality and assessing the risks, feasibility, opportunities, via providing insights backed by data analytics to understand where constraints and flexibilities may lie
  • Working with the Strategic Account Manager to translate customer needs into potential decarbonization offers
  • Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.
  • Demonstrate practical problem solving via understanding issues, creative commercial structuring and adaptable to changing regulatory environment
  • Support longer-term business strategic goals through proposing improvements, in value, cost, process, data, technology, functionality, and initiating high-level business requirements and feasibility studies to discover options and directions.


  • Strong analytical skills and the ability to navigate complex stakeholders is essentially to success in this role
  • This role is global scope, so you may be working in a virtual team across multiple time zones may require availability during early morning and/or evening hours- Articulating business proposals succinctly and engage stakeholders for their inputs in timely fashion
  • Ability to take a systematic and analytical approach to problem solving and pay close attention to detail
  • Ability to manage & support decision making where data/supporting material is incomplete or ambiguous
  • Strong financial and/or economic modelling and analysis
  • Strong interpersonal and communication skills. Able to present finding concisely, writing proposals, preparing presentation material
  • A strong commercial acumen, an economic and entrepreneurial mindset, and understanding of Downstream businesses, Trading and/or the shipping industry
  • A Bachelor's or Master’s degree in Business, Engineering, or Analytics preferred
  • Fluent English

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, Finance & Accounting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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