This is a technical position in State Street Corporate Security Technology Office seeking a talents with desire to do support operations for enterprise security architecture (eSF) platform . The candidate is someone with proven technology leadership with ability to get hands on when it comes to analysis of support issues. Technical proficiency in the following areas: Java, Oracle, Unix, Java, Cloud websevices, Clearcase, Github, writing sql scripts, good communication, decision-making, interpersonal and communication skills.

What you will be responsible for

As Support Lead you will

• You should be able to lead a team of support members and direct them to address issues for critical applications within the SLA
• Should be able to deal with complex to very complex production issues for critical applications and be responsible to bring closure to problems and deal mitigation in major incident calls
• Have excellent expertise on PL/SQL and the ability to deal cloud webservices, React JS and Java related issues to analyze and reach SME’s for solution
• Willing to work extended hours and be able to accommodate 24x7x365 work requirements
• Domain knowledge of financial industry concepts is desirable.
• •Communicates effectively in a professional manner both written and orally
• •Team player with a positive attitude enthusiasm initiative and self-motivation.
• Ability to write technical story, documents and presentations
• Exceptional customer relationship skills, technical troubleshooting skills; team oriented and self-motivated
• Excellent analytical and interpersonal skills.
• Excellent verbal, written communication and presentation skills.

What we value

These skills will help you succeed in this role

• We value strong critical thinking, Leadership abilities, strong communication, problem solving, and decision making skills
• Experience with Security related projects and having managed a team of 8 to 10 members
• Team player

Education & Preferred Qualifications

• Bachelor’s degree in Computer Science or related field preferred
• 6 years’ experience in IT operations / developing technical solutions and at least 2+ years working in security solutions
• Experience with Java, Oracle, PL SQL, Linux, Cloud webservices, apache projects
• At least 2 years of UNIX and Shell scripting experience
• Experience with State Street PaaS, IaaS+ Private/Hybrid Cloud, IBM MQ a plus
• At least 2 years of strong oracle SQL scripting and supporting replication
• Experience with Disaster Recovery Planning and Resiliency Planning
• Experience with Clear Case, JIRA, Github
• Domain knowledge of financial industry concepts is desirable.

Additional requirements

• Willing to work with support members across different continents
• Willing to work during weekends and major holidays

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.