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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
We are looking for:
CP Lead – Supply Chain Data Excellence

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The Supply Chain (SC) Data Excellence Team within Shell Contracting and Procurement (CP) Operations focus on solving structural and complex data issues across the end-to-end SC landscape. These problems are addressed via improvements in functional processes, digitalization, people capability and data lifecycle management. The team operates in the non-hydrocarbon Supply Chain which delivers materials, services, and people to:

  • Operational or live Assets i.e. Oil & Gas extraction sites
  • Capital Projects i.e. Assets which are under construction

The SC Data Excellence Team collaborate with Global Process Excellence partners to define, maintain, and execute the SC data strategy which will enable Shell to operate and improve global supply chains that are safe, competitive, sustainable, and digitally connected. Executing improvements is at the heart of what the team does in the context of Shell’s various lines of business and CP/SC processes so that they are efficient, fit for purpose and sustained in daily operations.

Position Description - Purpose:

This position has been created to drive leadership in the cross-functional teams that work in liberating value from Data excellence and digitalization across the e2e SC scope. The incumbent must ensure that improvements in the Data operating model unlocks value opportunities which otherwise would cause suboptimal business performance.

The role is needed to unite efforts between SC functional processes, systems, and data management; so that value and efficiency can be delivered to the teams who operate our supply chain on the ground/frontline. The incumbent will pursue e2e Data capability so that Data is trusted, connected, and drives value.

Principal Accountabilities:

  • Drive coherent diagnosis and problem definition on value leakage in CP/SC caused by structural issues in the CP/SC Data landscape, or from feeder processes’ data into CP/SC.
  • Identify, influence and drive solutioning (IT systems, process, data design, people, project management) that addresses key structural Data issues, and ensures the right outcomes and measurements (i.e. Service, Cost, Working Capital, Data Quality) are implemented and sustained within the Operations.
  • Provide Data leadership, competency development, and role modelling to improve CP’s understanding and adoption of Shell’s Data Roles & Responsibilities.
  • Ensure significant time liberation, work simplification, and demonstrable contribution to overall supply chains by creating organisational capacity through automation; therefore CP enabling Data and CP frontlines to take on more complex value driven work.
  • Cooperate with a complex network of business partners and stakeholders to develop a SC data strategy and roadmap which ultimately ensures that data is trusted, connected and drives value.


  • CP Data and natural e2e partners can be global. This requires time flexibility in a virtual working environment.
  • Data processes in CP/SC cover all businesses in Shell i.e., Upstream, Integrated Gas and New Energies, Downstream/Functions, and Projects & Engineering; and across different supply chains (Live assets, Capital Projects)

Special Challenges (Complexity):

  • Individual contributor with no direct reports, budget.
  • Data challenges for Supply Chain in live assets and Capital Projects can be significantly complex (eg inconsistent definition and application of data models, different ERPs from years ago).
  • Strong broad integrator required across diverse stakeholders given there is a need to pull different capabilities that exist in multiple teams to work together.
  • Supply Chain Capability is still an area for improvement across the Oil & Gas Industry

Key Experiences and Qualifications:

  • 10-15 years of experience in Supply Chain Management and/or IT/Digitalization of Supply Chains
  • Strong understanding of Oil & Gas industry and/or Supply Chain in other industries i.e. Consumer Goods – Skill desired
  • Broad integrative individual leadership attributes to business partner across natural e2e teams – Mastery desired
  • Analytical, structured problem solving – Mastery desired
  • Data Management expertise (i.e. master data processes, data requirements planning for digitalization) - Knowledge
  • Project and change management – Skill
  • Stakeholder Management - Mastery Desired

Who We Are

  • Leader in Energy Transition /Decarbonization processes worldwide
  • Leading Supply Chain function on Polish labor market with a potential to grow with multi opportunities to grow within our global/inter-centers structures
  • Complex and business oriented projects for Experienced Contract and Procurement and Supply Chain Professionals; /close- to -business project professionals, experienced in contracting, procurement and supply chain processes
  • Opportunity to participate in Digital transformation and Data usage for Contract Procurement and Supply Chain E2E process;
  • Innovators, with whom you would work on Digital transformation;
  • Business proximity and true impact of Contract Procurement and Supply Chain function is Shell; /People, who have true impact on business, by developing acumen, proximity and driving real changes in Procurement and Supply Chain functions at Shell

How You Start

  • “You are in a Safe Hands” our unique four phase onboarding program
  • Attractive relocation package available once relocating from another country;
  • Employee Referral Program;

How You Will Develope

  • By clear career path and Talent Management program;
  • By learning and development programs to skill up within 11 Contract and Procurement and Supply Chain competencies;
  • By additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma);
  • By Contract Procurement and Supply Chain Mentoring program;

How We Work

  • Flexible working time (home working, hybrid);
  • Complex medical care and individual life insurance;
  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car parking space;
  • Improved accessibility of office and sanitary facilities;
  • Attractive salary package;
  • Shell Card for fuel discount;
  • MultiSport Card (12 sports sections);
  • Vouchers for cultural and free time activities

What We Feel / What Is Our Culture

  • Honesty, Integrity and Respect for each other as Contract Procurement and Supply Chain core values;
  • Energetic and Friendly atmosphere at work;
  • Employee Engagement groups – where can influence on Contract and Procurement and Supply Chain work environment;
  • Assistive technologies and reasonable adjustments for people with disabilities;
  • “Bring Mother back into the workforce” program;

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconLogistics, Procurement, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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