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location iconLocations: Wrocław
level iconLevel: manager/director
Team Lead Wealth Management Operations

Team Lead Wealth Management Operations



Global Wealth Management

Job Reference #




Job Type

Full Time

Your role

At UBS we are re-imagining the power of investing. Connecting people for a better world.
There has never been a more interesting time to work at UBS.
We are on a journey that is centered around our clients driven by smart, innovative people that is powered by technology.

Want to be part of this evolution? Do you want to connect with us?

We’re looking for a Team Lead to:

• Recruit, cultivate and retain great people
• Develop the knowledge, skills and experience of team members
• Manage team activities to achieve performance targets, operational level agreements and service levels
• See that the team is collaborating with internal partners to deliver the best service
• Make sure administrative tasks (like holiday planning and working time) comply with internal policies and legal requirements
• Identify and propose solutions for addressing control gaps
• Support efficiency improvements like using Robotics and promoting self-service wherever possible
• Provide PMO support to projects across own division
• Support closely Project Team, senior managers, Legal & Compliance, IT, and other project groups to meet project deliverables
• Take ownership of the multiple program stream status updates

Your team

You’ll be working in the Wealth Management UK & Jersey department in Wroclaw, Dominikański Office. We deliver outstanding service to the Wealth Management UK & Jersey business and ensure client satisfaction is on the highest level. We have a variety of different teams in Client Onboarding, Client Lifecycle, Payments, Settlements, Corporate Actions and Income Processing and Instrument Data areas

Our goal is to make sure your talents are utilized to their full extent and that you have the opportunity to develop it for the benefit of our team, our clients and our firm.
We achieve this by:

• Enabling people to make decisions
• Making people more accountable
• Unlocking personal potential
• Involving you in the process design and implementation of projects
• Collaborating across UBS community

Your expertise

• Experienced leader with several years of leadership experience
• Able to manage different processes and tasks and drive changes
• Curious self-explorer who likes to try new things and make change happen
• A strong customer focus
• Challenge actively status quo and provide solutions (end to end view); solution oriented
• Understanding of Automation and always proactively willing to challenge the status quo with can do approach
• Ability to communicate and coordinate effectively with various stakeholders
• A willingness to learn, take ownership and make decisions
• Risk awareness, understanding how our actions affect end clients of the bank
• A digital mindset where you help us provide a truly seamless client experience
• Practical ability to work with modern tools and being solution oriented
• Excellent communication, influencing and relationship building skills
• Motivated, known for getting projects done and keeping to timelines
• Solid organizational skills
• Good understanding of operational processes and project methodology
• Strong English language skills both spoken and written
• Knowledge and experience of the financial sector and regulatory environment is a plus
• University Degree in or related education is a plus

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

Join us

From gaining new experiences in different roles to acquiring fresh knowledge and skills, at UBS we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves.

Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Please submit your application in English

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."

This job is no longer available

Recruitment process for this position has ended.

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locationWrocław, Kraków


  • iconBanking
  • iconEnglish
  • iconWrocław, dolnośląskie

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